08-18-2026
01:11 PM
- last edited on
08-19-2026
09:40 AM
by
Danny
Hey there guys , I just ordered the g7x and realized that I sent it to my old address due to quickness of using Apple Pay is there any way I can get cannon to switch my address before my order get shipped out ?
08-18-2026 01:44 PM
Hello,
Thank you for reaching out! We do not have access to any of your order information on the Canon Community. You will need to contact our Sales Team at 1-800-385-2155 with questions, or your Canon Account at https://canon.us/account
You'll also find info about shipping and delivery HERE
08-19-2026 01:41 AM
Unfortunately, Canon’s official policy says that the delivery address cannot normally be changed after an order is placed/confirmed. I just placed an order for a Canon G7 X, but Apple Pay automatically used an old shipping address. The order has not shipped yet. Can you please correct the shipping address or stop/cancel the order so I can reorder it with the correct address?
08-19-2026 09:38 AM
@lifofa3748 Please follow the direction the Moderator posted and call Canon - responses here are not "official Canon" for the most part and users just like you, and are WAY too slow to be of any use in your situation.
07/22/2026: New firmware updates are available.
EOS R6 Mark III - Version 1.1.0
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.