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Address change for Canon order

youngyves057
Apprentice

Hey there guys , I just ordered the g7x and realized that I sent it to my old address due to quickness of using Apple Pay is there any way I can get cannon to switch my address before my order get shipped out ?

3 REPLIES 3

Stephen
Moderator
Moderator

Hello,

Thank you for reaching out! We do not have access to any of your order information on the Canon Community. You will need to contact our Sales Team at 1-800-385-2155 with questions, or your Canon Account at https://canon.us/account 

You'll also find info about shipping and delivery HERE

lifofa3748
Apprentice

Unfortunately, Canon’s official policy says that the delivery address cannot normally be changed after an order is placed/confirmed. I just placed an order for a Canon G7 X, but Apple Pay automatically used an old shipping address. The order has not shipped yet. Can you please correct the shipping address or stop/cancel the order so I can reorder it with the correct address? 

SignifDigits
Authority
Authority

@lifofa3748 Please follow the direction the Moderator posted and call Canon - responses here are not "official Canon" for the most part and users just like you, and are WAY too slow to be of any use in your situation.


>> Owns/Owned both Canon EOS mirrorless full-frame and APS-C cameras and associated RF, RF-S and EF adapted lenses - inventory tends to change on short notice. Same for flashes, tripods, bags, straps, etc.
Plus>> Canon imagePROGRAF PRO-1100 Printer. My photos are edited using no Adobe products.
>>The opinions and assistance are my own. Please don't blame Canon for any mistakes on my part.
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