EOS DSLR & Mirrorless Cameras
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Audio issues with M50 Mark 2

I am having some issues with my audio while recording with my M50 Mark 2After recording video with it I am getting some type of background noise or a hiss.When looking the issue up online it been said to turn off the Auto Gain Control in your camera....

SKop2023 by Apprentice
  • 572 Views
  • 0 replies
  • 0 likes

r5 lost images

I have had the R5 and same Ascend CFexpress card for over a year.  It worked fine.  Over the last couple of weeks I have started to lose photos.  I know they recorded, because I could view them on my camera and could scroll back through all of them. ...

r5user by Apprentice
  • 884 Views
  • 3 replies
  • 0 likes

EOS R6 Mark II Error 20

hi, I recently purchased an R6 MKII, I have shot about 300 photos with it and now every once in a while I get an error 20. The only way I can clear it is by taking off the lens and replacing it. When the lens comes off, the sensor is exposed, and the...

R5 will not turn off

I updated the firmware yesterday to 1.8.1, it had not been updated in a year. The on/off switch on the camera does not work anymore. The camera only stays on. I can only get it to turn off by taking out the battery.The camera also is not auto turning...

kaitieb by Apprentice
  • 1221 Views
  • 3 replies
  • 0 likes

Resolved! EOS 5D Mark IV GPS Bug?

As some of you may know, there is a software fault in the 6D that causes the GPS to remain on when the camera is powered down, causing rapid battery drain. Yes, the GPS can be turned off via the menus, but that shouldn't be necessary. Do you happen t...

Davoud by Enthusiast
  • 15267 Views
  • 20 replies
  • 0 likes

R5 confirm focus beep

With an RF lens on my R5 I get a confirming focus beep if I focus the lens manually, however I do not get a confirming focus beep when using a non-RF lens such as a TS-E lens on my R5 via an adapter. Is there a way of getting a confirming focus bleep...

Petertoo by Apprentice
  • 3367 Views
  • 11 replies
  • 0 likes

EOS Rebel T8i stuck in movie mode

Hi, I have a brand new Rebel t8i that I can't use because it keeps getting stuck in movie mode. I just want to take photos, but nothing I do will get it out of movie mode. The other weird thing is I can't turn the camera off. Even when I switch it to...

jturov by Apprentice
  • 1279 Views
  • 3 replies
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Resolved! EOS R6 Mark II IS settings unavailable

One of the IS settings appears to have disappeared from the menus. On p. 309 of the manual, you get three steps for setting the still photo IS settings. Step 3 is "still photo IS", with choices "always" and "only for shot". I believe I set this for a...

dkoretz by Enthusiast
  • 2183 Views
  • 3 replies
  • 0 likes

EOS Rebel T3 Serial Number Worn Off

Can someone tell me if there is another location other than the bottom of the camera to find the serial number. It is supposed to be on the bottom on that little silver tag but 4 numbers are worn off.Am I the only one who thinks it doesn't make sense...

EOS M50 no audio on playback

When I first got my canon m50, when I recorded a video and played it back, the audio was loud. I could hear audio clearly and even adjust the volume. After a while, it suddenly stopped playing audio whenever I played back a video. A friend of mine wh...

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