EOS DSLR & Mirrorless Cameras
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EOS 1V Service Contact?

Hello all,To begin with, I’m having issues with the shutter in my EOS 1V. I am aware that Canon USA no longer services the 1V, however Canon Japan is still offering support. I’ve dug around the Canon Japan website but haven’t been able to find a way ...

Resolved! Canon R3 Shutter Speed Max 1/200 in Manual

Trying to underexpose a shot and use commercial flash lighting to highlight. In manual mode it caps at 1/200 but when I take off remote flash trigger it allows me to go to 1/8000. What controls this and how do you turn off? I want the background unde...

Turfblur by Apprentice
  • 1719 Views
  • 1 replies
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Resolved! EOS M50 Fell Down Issues

My Canon M50 fell down and everything seems to be fine. The lens the body seems to look good nothing is broken. It can switch on and off normal but the issue is it can’t film or take pics, The  record button doesn’t work! The lower buttons like Menu,...

Yayana by Apprentice
  • 1369 Views
  • 4 replies
  • 0 likes

Auto ISO not working on 500D?

I went to shoot birds today and took my ye olde crop sensor along with my 6D to take advantage of the crop factor if needed, since my zoomiest tele goes only to 300mm. I shoot manual with auto ISO so that I can just set my settings and then concentra...

akime9 by Apprentice
  • 634 Views
  • 2 replies
  • 0 likes

Resolved! 1dx mark 3 laggy autofocus.

Hey everyone, After using the 1dxii for the last 5 years, I bought myself the 1dxiii last week. Now, overall this camera is insane and I love it, but I found something that bothers me a bit. Outdoors, during daylight, the autofocus is crazy fast. (I'...

EOS Rebel XTi Whirring Noise

I have a digital rebel XTI model and I'm trying to use the auto focus setting on it. I've switched the notch over to AF from M but then whenever I try to take a photo the camera makes this weird whirring sound. I thought something might be broken unt...

ahampton by Apprentice
  • 751 Views
  • 4 replies
  • 0 likes

Resolved! 5D Mark III weird issues.

Hello all. I had accidentally stored a camera (5D Mark III) while still being turned on. It was on auto sleep. If I remember correctly it still had two bars on the battery. Two days later I picked it up and the battery was drained. So I turned it off...

Swerky by Contributor
  • 854 Views
  • 2 replies
  • 0 likes

EOS R6 Mark II Body Availability

I’ve been looking to buy a canon r6 mark ii from Best Buy. Shows back ordered for months now. I don’t understand I can buy the camera with a lens but I can’t buy just the body. How can there be a shortage if they are available with the lens? Is there...

Hoss58 by Apprentice
  • 936 Views
  • 3 replies
  • 0 likes

T7i Headphone Connection

Hi Reader,I own an EOS Rebel T7i and I'm unable to figure out how to plug in headphones so I can listen while setting up, recording, or playing back a video. If anybody has experience with this and can tell me what cords / adpapters I need to get, I'...

Resolved! Mic input in refurbished Canon M6 Mark II

Hello experts. I just bought a refurbished M6 Mark II directly from us.canon.com . Everything works really well but I noticed that I'm not able to record any audio using an external microphone (internal mic works fine). I'm using a Rode SmartLav+ lav...

NND by Apprentice
  • 1537 Views
  • 3 replies
  • 0 likes
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