EOS DSLR & Mirrorless Cameras
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Resolved! EOS Rebel XSi failing time to upgrade the Body

Time to upgrade as my megapixel range is now considered too low for the Real Esate websites - I'd like to retain my EF-S 18-55 Lens as well as the EF 75-300 in the next body - I'm old and cheap too so spending $500 is out of my range. I've found a Re...

MadSail by Apprentice
  • 8 replies

t6 cannot update firmware

I have tried using bth methods of uodating the firware. When I load the firmware onto the card, the camera wont find the file. When I use the EOS Utility, it will not download from an exterior file. 

eyeguy7 by Apprentice
  • 8 replies

Resolved! M200 turning itself ON

Morning all, I recently bought a Canon M200 to simply record video. Youtube and streaming potentially.I didn't need anything special, and the M50 was £200 more, but I did need clean HDMI, a flip screen and good tracking.I usually work with a Canon 6D...

Resolved! Prefix file name underscore versus 8

I use Adobe color space for my 5D Mark 4 which uses a file name with an initial underscore. However I am finding that on some of my folders the majority of my files will be correctly labeled with an underscore but then a lesser number of them will ra...

Zbadger by Contributor
  • 48 replies

M6 MarkII - Macbook Pro - USB not working

Hello, I have been having a trouble using my M6 MarkII on a Macbook Pro. I am connecting over USB-C and have installed the corresponding Webcam Utility from Canon website. Based on the suggestions from other forum messages, I have ensured that "WiFi"...

ocpp by Contributor
  • 3 replies

R5 interval timer does not work

I cannot get my interval timer (for stills, like for the meteor shower last night) to work on the R5. It works fine on the 5DIV.  I've seen others conplaining of this problem, but others say it works fine for them. Canon told me that they have had ot...

jblazar by Contributor
  • 17 replies

EOS M50 screen not working

My M50 arrived in the mail December 2 and worked great right out of the box. I didn't do much with it besides look around in the settings. When I woke up the next morning, the touchscreen no longer showed anything. All I get is a black screen. I can ...

TGossin by Apprentice
  • 3 replies

6D gave me really blurry photos?

Hello everyone.I'm posting here hoping to find someone who can help me.I recently got a 6D mark 2 to shoot my videos and it was all fine. Last night I was asked to take some photos during a meeting but I immediatly saw the lack of quality in all of t...

Sophós by Apprentice
  • 118 replies
Getting started

New to the community? Here's some information to help you get acquainted:


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.