EOS DSLR & Mirrorless Cameras
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EOS RP Issue - Turns ON by itself.

When the power dial is set to "off" the camera powers "on" by itself and flickers "on" and "off" until the battery dies. I tried updating the firmware and removing all accessories, however the issue still persists.  04/20/2021 UPDATE (for Canon techs...

vp-eosrp by Contributor
  • 22 replies

Cannon eos 2000D connect to laptop issue

Hi , i have bought a cannon eos 2000D camera for my daughter, But having multiple issues connecting it to laptop with usb ? Can’t find the camera , It’s an Acer windows laptop, Installed thd drivers and utility software (from cannon site) but not get...

Notification of firmware update

I'm new to the community and can't find an answer to a very basic question.  Is it possible to have an email or text message sent to me when new firmware is available for my EOS R5?  Thank you, and apologies for asking a question which has almost cer...


I just purchased a lens for my EOS Rebel T3i. The lens I purchase was the RF 14-35mm f/4L IS USM Ultra-Wide-Angle Zoom Lens for RF Mount Canon. The lens will not fit on the camera. Did I purchase the wrong lens? 

EOS R5 focus puzzle

EOS R5 focus puzzleThese three images were hand held, Canon EF 100-400mm f/4.5-5.6L IS II USM + 1.4x".The focus box displayed in the viewfinder and in DPP does not match the actual focus.I have included 3 screen captures from DPP.The camera focused o...

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Having some disturbed images seen in my camera

 I am using eos 77d with ef-s 18-135mm zoom lens 1:3.5- 5.6 is usm and recently I found some dust and small amount of fungal growth in my lens and recently I took some photos and the results are this way can you please suggest me what may be the prob...

Esqar by Apprentice
  • 13 replies

External mic not working with 5DSR

Hi there. I rarely shoot video with my 5DSr, but recently had cause too. I tried to use an external Rode Videomicro mic. From what I can tell it should work with my camera. I've gone into setting, found Sound recording and set to manual. But wherever...

MarkRB by Apprentice
  • 4 replies

The Ever Hated Grainy Photo

To begin I have a CANON REBEL T7 with a 24-70 mm CANON lens. I have taken quite a bit of time scouring the internet for the do's and don't of photography. All my images are RAW files and I shoot in Manual mode and use the auto focus mode (which I fee...



I have the content creator kit EOS M50 Mark 2 and I can't get my Lense to pop out. It just stopped working and now I can't zoom in and out. Can someone help!!! 

LeahAnn by Apprentice
  • 1 replies

Which software for tethering EOS1200D

I have an EOS1200D and am wondering which software to download to my laptop so that I can tether my camera. I have found the software download options but my camera is not listed.  My laptop is Windows 8 and I'd rather not have to update it if I don'...

ClaireK by Apprentice
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM