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Unable to set up Canon PIXMA MG5720

I have had a PIXMA MG5720 for about 4 years and it was originally set up on a different computer. I bought a Macbook Pro about 3 years ago and installed the printer wirelessly and could print but never scan because it always defaulted to my old windo...

annahosk by Apprentice
  • 1416 Views
  • 1 replies
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MX922

I purchased an MX922 after my first one died.  I liked the printer and I was familiar with all the functions, and somewhat to my husband's caution, I purchased another.  I have had nothing but trouble from the first day I opened the box and set up th...

Pixma TS8120 - 2-sided configuration

Yesterday for a half-fold greeting card I configured the printer for 2-sided printing. After successful configuration, I got the message that it's been configured and won't be asked to do it again. Today when I tried to print a greeting card, it's ma...

Vivian07 by Apprentice
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  • 2 replies
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Resolved! Pixma MX922 Not Responding

This is something that just happens out of the blue,  it will print fine one second and the next, absolutely nothing.  In the print queue it will show the document printing and in the status section say "Error-Printing."  Sometimes,  the printer box ...

Resolved! MX922 Prints but can't scan

I had some problems and had to reinstall my MX922 on my Windows 7 Pro (64-bit) computer. I used an Ethernet cable during installation but then switched over to wireless. But Canon IJ Scanner Selector is still showing the MAC address for the wired LAN...

Resolved! PIXMA MP620B Scanner and Mac OS 10.15.4 Catalina

Good Morning, I have upgraded to macOS Catalina 10.15.4 and I have a Canon MP620B multifunction printer. The printer works fine but I can't get the scanner to work. No Catalina 10.15.4 drivers available on the Canon Driver page. I have the printer co...

Jeffrey_ by Apprentice
  • 4924 Views
  • 6 replies
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Picture scans as pdf, need to change to jpg

I did a search for this issue but none with my model and the recommendations do not work for my Canon TS9120.I have a Canon TS9120 and am using Windows 10, I woud prefer to scan everything as a jpg but especially the pictures.There is no option in se...

attegirl by Apprentice
  • 2851 Views
  • 1 replies
  • 0 likes

PIXMA G7020 Fax from PC?

Hello - I just purchased and set up a PIXMA G7020.  Is there software to be able to sned a fax from the PC using the PIXMA G7020.  In other words is there PC fax software for the PIXMA G7020 or can the G7020 only be used for faxing as a stand alone f...

Fseymou by Apprentice
  • 2127 Views
  • 2 replies
  • 0 likes

Scanner error -9923

Good morning! I just bought my scanner Canon TR7520 and when I open the scanner option I get an error saying "An error occured while communicating with your scanner. (-9923)I haven't had an issues with my printer, so I don't know what this error coul...

LBRA by Apprentice
  • 1920 Views
  • 1 replies
  • 0 likes

MX6220 Ink

I ordered ink and it was delivered 5/12/2020 to the wrong address although I have corrected my address on my account 3 times in the last 6 years.  FedEx will not release the package to me until Canon tells them my correct address.  I cannot reach cus...

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