HiI have been using the scanner with no problem for several months with no issues. I have scanned photos and PDFs. I have created multi-page PDF documents. Now my printer will not scan items using the Auto setting, or the Document setting. I can sti...
Hi, I have a PIXMA MG6660 connected to 2 different macs.Both running OSX El CaptainMine mac is running 10.13.1 I am able to access the grayscale otption through the Quality/Media tabMy wife is running 10.11.6 (just updated) and the is no grayscale op...
Is there any manual for My image garden?Every basic CD/DVD label software in the word has a button toadd image. Can someone in software development add this feature please. I tried dragging many images from my desktop but can't find a way to have thi...
IP4700 printing too light/not at all
Current problem: My MX920 will not print text, only images. I've done all the cleaning, printing test patterns, aligning the head, etc. And making copies from the glass produces extremely faint images that are unusable, even when I turn the darkness ...
Hi,I tried to print some text using "PIXMA MG2540s" and after comparing it with laser printing center. I found mine is a little bit brighter (like a dark grey or something).The printer still fresh, it's my second page.Is this different normal? or I s...
I just installed my MG5420 printer and when I scan an image I do not see an option to save the file as a .pdf file. Is there a scan utility to assist in scanning documents? There was a utility for my MP800 printer that made this very easy.
Just bought a new MX922 yesterday, am now trying to print a CD. Followed several different directions, but unit fails to print CD. After designing a CD cover in Image Garden, I hit "ptint". Canon printer dialog box comes up, I select Disk Tra...
Hello. I'm new here. Just downloaded the latest drivers, IJ Scan Utilities, and My Garden for my MX492 (Mac OS HighSierra 10.13.2). I would like to scan a double-sided document but could not find instructions in the user manual. I followed the instru...
Two issues. First, the printer sends a message that there is no paper in the cassette (upper) when my wife and I are just trying to print from the bottom tray. There is paper!! Not sure what to do this. This is using a PC computer. Second, when I...
i just received a new printer in the mail and hooked up the printer for the first time. I am getting an error message "support code 6000" and there is no printing. How do I fix it?
I cannot get the MG5500 to print via wifi. I am trying to print a simple, text-only Google Docs document. When I print it and go to my print queue, it tells me the document is 25.6 MB in size, which is outrageous. It's a text-only document. I trie...
I installed MX420 software on desktop hardwired to printer. Switched printer from hardwireed to network standalone. Worked fine and have been using printer from laptop, however, can't initiate scanner from laptop and software (from disk) will not ins...
I have a canon pixma MG7720 and I just replaced the Gray and Black ink cartridge that were completely empty with new ones and the are not registering what can I do
