Desktop Inkjet Printers
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New TS8350 will not connect to computer.

Just bought a new Canon TS8350 from Amazon. Computer will not detect the printer so I cannot complete setup. Changed USB leads. Other plug ins like cameras are detected correctly. Printer shows " Carry out instructions on the screen " but as its not ...

sprocket by Apprentice
  • 1427 Views
  • 1 replies
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PIXMA iP8720 Setup Issue

I am using a Mac and the PIXMA iP8720. I am unable to download the drivers or complete the installation. The error I am receiving "Information Acquisition Error: Failed to acquire information on the driver and software. Check the network connection a...

Installing TR8520 with Windows Vista OS

I just purchased a TR8520 printer and trying to install on Windows Vista OS but receive the following message, "This program cannot be used with current operating system" is this OS too old for the new printer?

pouloss by Apprentice
  • 1101 Views
  • 1 replies
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Resolved! Cannot reinstall driver for TR7520

I accidentally deleted my TR7250 printer from Printers/Scanners on my iMac running on Catalina .  I went to the ij.start.canon and downloaded the Setup, but every time I enter my password to allow setup to install the Helper Tool, it simply closes an...

Canon MX922 ink usage is excessive

My Canon MX922 is going through the extra large ink cartridges in three weeks. I have changed the print to black and white only. I opened it but don't see any leaks or ink inside the machine. At $100 for a set of ink cartridges this is ridiulous. I w...

Canon Selphy CP800 - Ink Cassette Message

Hello -I just installed a brand new ink cassette into my Canon Selphy CP800 but it won't work.  The screen displays the following message...ink cassette is empty insert new ink cassette.  Any help would be greatly appreciated!Thank you!

MX922 slow printing

I've used (and sold) MX922s for many years and am sorry to see the model retired.  I have one in my office that has started printing very slowly -- it pauses for a second or two every few lines.  Overall it takes about twice as long as it used to to ...

Canon TR7520 - Incorrect Paper Type Error

Hi there,  I'm trying to print on card stock with my TR 7520. The print dialog is set to 8.5x11, but the only "media type" options are auto select, envelope, photo, and plain paper. Since my card stock is none of those, I left it to "Auto," but it re...

I got a Canon TS3122 the printer sucks

I am on my fourth printer all of this model The first one I bought and got rid up because it was throwing this code that said the printer was jammed which it wasn’t so I didn’t know to contact canon second printer I got was the model did the same thi...

Hbaby by Apprentice
  • 1614 Views
  • 2 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.