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PIXMA G4280 Horrible plain paper washout, but only for image files

CraigG58
Apprentice

Just installed a brand-new G4280 using the latest standard drivers from the Canon web site, and have run into a baffling problem...

- Printing a JPG in standard quality on glossy photo paper looks fine.
- Printing the identical JPG in standard quality on plain paper results in horrible color wash-out.

Example of each:
https://drive.google.com/file/d/1vzogMAHG-E8a1o08AuhghMoiL-W9BBUN/view?usp=sharing

When printing a PDF in standard quality on plain paper, the colors of images contained within look just fine and do not wash out (highlighted in the photo below). Also, plain TXT files print in black with no issues.

Example of each:
https://drive.google.com/file/d/1w2ZBb9pyVujZh0HzAgo8ZzA-ckNl6AUW/view?usp=sharing

To summarize, in all four cases the correct type of paper (photo/plain) was selected prior to printing, both using the standard quality setting.

Given all this, it surely doesn’t seem to be a hardware issue with the printer since the problem only occurs when printing JPG files plain paper. I’m stumped, any ideas on what may be the cause?

1 ACCEPTED SOLUTION

CraigG58
Apprentice

Finally figured this out… Disabling “Borderless Printing” in “Printer Properties” seems to have resolved the issue.

However, it still occurs when test patterns are printed directly from the physical control panel. I’m not certainly happy about that, but I guess it’s something I can live without. If I want to check print quality across the entire page, I’ll simply print a full-page photo.

I have no idea why that option even exists. As a feature request, Canon should rename its check box as I’ve indicated in this screenshot, because as far as I can tell that’s all it does.

Canon - Borderless printing.png

View solution in original post

1 REPLY 1

CraigG58
Apprentice

Finally figured this out… Disabling “Borderless Printing” in “Printer Properties” seems to have resolved the issue.

However, it still occurs when test patterns are printed directly from the physical control panel. I’m not certainly happy about that, but I guess it’s something I can live without. If I want to check print quality across the entire page, I’ll simply print a full-page photo.

I have no idea why that option even exists. As a feature request, Canon should rename its check box as I’ve indicated in this screenshot, because as far as I can tell that’s all it does.

Canon - Borderless printing.png

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