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G7020 only prints yellow

gpwolf
Apprentice

My G7020 would not print anything in blue.  What should be blue is pink and no black.  I went thru all the maintenance steps. The nozzle check showed  all but CC.  Continued through the steps.  At the deep clean stage I got a support code  5200.  I followed the reset instructions and completed the deep clean.  Now the only thing I get is YY and any  attempt to print a color doc. comes out with nothing but yellow.  When I print a doc. in black, the letters are black with a yellow tint.   Please help!

 

 

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