03-03-2022 05:52 PM
My G7020 would not print anything in blue. What should be blue is pink and no black. I went thru all the maintenance steps. The nozzle check showed all but CC. Continued through the steps. At the deep clean stage I got a support code 5200. I followed the reset instructions and completed the deep clean. Now the only thing I get is YY and any attempt to print a color doc. comes out with nothing but yellow. When I print a doc. in black, the letters are black with a yellow tint. Please help!
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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