03-03-2022 05:52 PM
My G7020 would not print anything in blue. What should be blue is pink and no black. I went thru all the maintenance steps. The nozzle check showed all but CC. Continued through the steps. At the deep clean stage I got a support code 5200. I followed the reset instructions and completed the deep clean. Now the only thing I get is YY and any attempt to print a color doc. comes out with nothing but yellow. When I print a doc. in black, the letters are black with a yellow tint. Please help!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.