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pixma g3200 - problems straight out the box. bad printhead?

derekGalon
New Contributor

Hello, i just unpacked and initialized G3200. everything looked fine. i use much more complicated printers for about 20 years, so i know i did all as per procedure. However, printer prints totally fuzzy  images full of stripes and unsharp. So, i attempted to calibrate printhead.  it printed a terribly fuzzy sheet which i tried to scan as per procedure. in middle of scanning printer stops and shows error 2900.   i don't need to know the code, to see it prints so bad, like with old, clogged print head. it is so bad that it can't  be used  for allignment. i tried regular cleaning. no difference. i tried deep cleaning. no difference.  Brand new printer works like a dying old junk. Anyone can suggest what is going on?
i uploaded 2 photos showing how badly it prints, after attempts of deep cleaning. just wasting ink on nothing. straight from the box? rather disappointing. I should stick to Epson in the future, perhaps...

https://img.gg/TN9cask

thank you, regards to the group
Derek

2 REPLIES 2

Danny
Moderator
Moderator

Hi, Derek!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

thank you. i tried to check other ways of support before posting. but Chat is not available, site says - and no email support, only way is phone. and i am overseas now, so i can't call. no email? quite unuisual. most companies offer chat and email these days. so, my only option is to wait for a friendly soul on this support. i already regret going for canon. if i knew support is not really available as it should, and things are bad straight from box, i would think twice.
Thanks anyway. all the best!
Derek