Desktop Inkjet Printers
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I recently moved and have attempted multiple times to connect my wifi on my MacBook Air.  I have tried to restart it and yet every time I try it won't connect to my wifi. Is there something I'm forgetting to do or something else I could try?  Thanks....

Resolved! Why have my recent posts disappeared after two days

During the past several days I posted twice (in the Personal Printers thread) . My posts immediately showed up on the list of posts. But within one or two days my posts disappeared. I've posted before without a problem until now..

ckm by Contributor
  • 2 replies

MG5650 not scanning - MAC

The scanner is not working, added, and removed it several times. The printer function OK but it will not scan. MacBook has the latest update and the printer has the latest firmware. When I open the printer, and select the scanner and try to get it to...

Thick Black Line on scanned document

I have a Canon PIXMA MX722.  When scanning a document through the ADF or directly from the glass plate the document has a 1 inch thick vertical black line about 1 inch from the hand margin.  When scanning a PDF it's on the right side but JPEG is on t...

tfeichtel by Apprentice
  • 12 replies

Pixma TR7520

Just bought this printer - can't get it to clear Support Code 1240 - I have pulled out the printer paper tray - it does not clear the code.  Help.

Print cartridges not recognized

My MX922 just quit working recently and despite my best efforts had to replace it.  I bought another Canon (Pixma TR8520) thinking I could use the stock of cartridges I had on hand for the 922.  I removed the cartridges from the 922 which still had p...

Printing on a CD with a PIXMA iP 8760

I have recently bought a PIXMA iP 8760. When I try and print an image on a CD the result is off centre. I have tried using Disk Sketch and Nero StartSmart but with the same result. I was having the same problem with my previous Canon printer (iP7260)...

kafka by Contributor
  • 1 replies

Resolved! CarePAK Plus extended warranty program

The CarePAK plus info page says that it covers normal wear and tear. What constitutes "Normal wear and tear"? Does it cover printer failures like Error Code 5B00, which seems to be the most common cause of early death. The G7020 I just bought has a m...

PHL1365 by Contributor
  • 4 replies


I only have Black ink. I ran out of color ink. My printer isn't allowing me to print. Is this why? I thought there would be a way to print with black ink only which is what I need. Can someone please tell me how to change my settings to print with bl...

Getting started

New to the community? Here's some information to help you get acquainted:

06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM