Canon Community

What do I do if I have an error on my printer?

Printing fault

I cannot print from email or internet.  When I click on 'Print', the only option is 'Save'.  Any ideas, please?

my mx920 won't print wirelessly but will print with a usb cable

My MS 920 printer was working fine until I upgraded my Airport Express to an Airport Extreme.  the network is working fine.  I keep getting an error on the wirelss connection and ALL my devices are unable to print (iPad, iPhone 6, Mac, iPhone 6S, Mac...

My canon printer 8000s has a hardware error

I had my canon large printer 8000s without printing for a year, Wen I decided to start using it it gave me a multisensor error, I changed some empty cartridges and the error dissapeared, Now I have a new problem, the mechanism to feed the paer does n...

how to change from wireless to usb

I have a pixma mx922 that is wireless.  I need to use the printer where there is not an internet connection and use a usb cord.  how do I do this 

How do you scan a pdf document using the MG2922

I can't figure out how to scan documents using the printer. I placed the document on the glass but when I hit the black button it copies it. I have an MG2922.

My new HP computer doesn't recognize my Canon MX330 printer. It was working fine on the old one.

When I try to "Add a printer" it doesn't even show up as an option even though everything is plugged in and the printer power is on.

From Yesterdy to Today - iX6520 Printing Everything Reddish/Orange

Tried several deep cleanings but same problem. Nozzle check indicates Cyan isn't ptinting. Plenty of ink in the tank.

clear memory on MX340

I have tried to clear my memory on my MX340 by turning my printer off and unplugging it from the wall. I also shut down my compute, but. I did not unplug the computer. I let the printer and computer sit for several minutes before poering everything b...

my canon MG2922 doesn't print the whole page

I have a canon MG 2922 and it will only print a logo on the top left and a gray line in the center and two signatures.  I have cleaned it and there is plenty of ink....HELP...need to print out water report for the state....thank you  nana8 

Blurry scan

The scans on my PIXMA MX 340 are now blurry.  I am using an Apple computer, if that matters.  Can you help?

Error U052

 I have an Pixma MX882 with the Error U052 message and have tried all the solutions on this site to no avail!  Any suggestions/solutions?

How to set printing to grayscale on Pixma MG7170 with IMAC OS X 10.11.3

Hi, I am trying to print draft copies of documents and images in grayscale from my IMAC but the feature is turned off on my printer and it does not appear anywhere as an option that I can select.  Can you help IMAC  OS X 10.11.3  I have followed your...

Pixma MG5350 - Scanning

Hi, I am using Windows 10 on 2 PCs.  I can print to the printer OK and tell the scanner to scan a document via Windows tools - So the connection is OK. I have installed MP Navigator 5.02 on both PCs - It opens on 1 PC but on the other it says "Cannot...

MG5220 printer offline

Hello, I am using windows 8.1. My printer is displaying "printer offline" status and it clearly is not. I have checked to see if it the "use printer offline" mode was checked and it is unchecked. I downloaded and installed the recommended drivers acc...