Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.
06-03-202205:52 PM - last edited on 06-07-202202:03 PM by Danny
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
Add me to the list of people affected. I just got home from work and thought someone was trying to print something because I heard the printer making noises. It kept making noises so I went to look at it and found that it was just turning itself off and on and the only thing displayed was "Canon".
I have a cannon mx492 and have the same issue. I contacted cannon support via chat and they were not helpful. Has anyone found a solution? It seems if all of the printers stopped working at the same time the company should fix or replace the printer.
Having the same exact issue. Was working fine before today. If I turn off the wifi, then it stops doing the cycling nonsense, but I don't have my USB cable in order to print that way!! Frustrating
This is not a fix. It is a workaround to solve the problem Canon caused. Less than 5% of people owning these printers are capable of implementing this 'fix'
