Camera Software
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

Resolved! EOS 3.11.0 Keeps dropping connection to Windows 10 PC

I have Canon 77D that has AC power connected and USB 3.0 connection to Windows 10 PC. I can take pictures using remote option but after about 3 to 5 minutes, i get a lost connection message. I have to close out of the EOS utility and then reconnect t...

Infulfx by Apprentice
  • 4814 Views
  • 9 replies
  • 0 likes

HEIC files from iPhone 8

Hello!  Is there a plug in or patch to update DPP 4.11 to be able to view these annoying HEIC files my iPhone 8 outputs? I would like to use DPP to manage all my photos, not just those taken with my DSLR....Thanks!

wgrc1971 by Contributor
  • 1379 Views
  • 1 replies
  • 0 likes

DPP 4.10.20 very slow and unresponsive

Hello!  I am seeing there are similar issues with DPP posted here....   I upgraded to a Windows 10 machine recently, and downloaded 4.10.20 to use with my T3i photos (mostly shooting in JPEG) Even to review thumbnails, the software is almost unsuable...

wgrc1971 by Contributor
  • 3274 Views
  • 9 replies
  • 0 likes

HOW TO IMPROVE CAMERA CONNECT?

greetings friends! well I have an eos rp camera I bought it with great enthusiasm to be able to work the photos on mobile devices, but I ended up very sad because the quality of the jpg expelled from a raw archibo of the camera is very low ... litera...

DPP 4

I just upgraded 5DM3 to a 5DM4 ... but when I installed DPP 4 it seems unwilling to process jpeg.  IT shoots RAW and JPEG fine, and I get both in file at download.  I still have DDP 3 installed tho altho I seems unable to open RAW from 5DM4 Sometimes...

monkey44 by Contributor
  • 2455 Views
  • 17 replies
  • 0 likes

convert 5d mark iv 4K to premiere

I'm trying to find a means of converting 5D mark iv video to a Premiere CS6 editable format while retaining the highest video quality.  Is there a certain video conversion program and/or output format that would give the best result? 

canoe by Apprentice
  • 11525 Views
  • 10 replies
  • 0 likes

Help with .cr3 raw files not previewing in Windows 10.

Hello all, I recently purchased a Eos R and have really enjoyed using it. My issue is that in windows 10 the raw files do not generate a preview in the Windows explorer. I donloaded drivers which allow me to view the files in Adobe Bridge/Lightroom b...

mkyan94 by Apprentice
  • 12413 Views
  • 7 replies
  • 0 likes

Resolved! DPP 4 Suddenly not showing folders

Hi, I use DPP on a daily basis. Nothing has changed on my computer since I ran it yesterday and everything was working fine. I have loaded it today and I have lost the folders from the left hand side. I cannot see anywhere to get this back.  Please c...

SamC123 by Contributor
  • 3755 Views
  • 10 replies
  • 0 likes

Format is not supported

I’m starting a youtube channel and i’ve just filmed and down loaded the videos onto my phone. i have to keep pressing record and stop so that i won’t get a message that the format isn’t supported. the video that doesn’t download is a kind’ve long cli...

DPP 4.11.02 crashing randomly on Windows 7 x64bit

I had an older version, not sure exactly which one, indeed was prior than 4.10.20 since I remember when it came out I found it very unstable on editing specific CR2 files.So I turned back to the old version which never crashed and I kept using it unt...

DPP 4.10, 4.11 still problem with filter panel - why?

I don't remeber but 4.8. was last version when the filter panel works ok. Now filtering by aperture or somethink diferent than Lens, camera, time is impossible, or somethimes is not active.Canon let's go - fix this problem. Or maybe is another free p...

szwayko by Apprentice
  • 931 Views
  • 0 replies
  • 0 likes

DPP 4.10.40 crash

I have downloaded the latest version (as of 8/15/19) of DPP 4 in the hopes it would fix the crash on edit image issue, but the same problem occurs.  In fact, it happens with ALL available versions of DPP.  I am on Win 8.1 64 - ANyone having the same ...

GP1 by Apprentice
  • 2978 Views
  • 15 replies
  • 0 likes

EOS Lens Registration Tool not working with my EOS RP

I try to add EF 85mm F1.8 USM profile to my EOS RP by using Canon EOS Lens Registration Tool. But after connect my camera to my laptop and run EOS Lens Registration Tool, it's alway showing this error So, I'm using this tool with my laptop that runin...

Capture.JPG

Resolved! GP-E2 not seen by software

I recently purchased a GP-E2 for geo-tagging my photos. I get great results when I fit the unit directly to the hot-shoe. I get good results when I connect the unit to the camera via the USB cables. My problem begins when I set the unit to "Log" with...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements