cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Folders Unavailable in DPP

Schroed
Apprentice

Just starting to use DPP for RAW conversion from R5 based on comments that it is better than Adobe apps.  However, when I open DPP on my iMac, I can't access several folders, including Desktop.  The folder names in the left column have a very small white circle with a down arrow in it.  See attached screen shot. Screen Shot 2021-05-05 at 5.17.19 PM.png

This probably reflects some setting I have wrong, but I can't find any reference to this.  Any suggestions?

Thanks.

1 ACCEPTED SOLUTION

jrhoffman75
Legend

Are those foldrs in iCloud and need to be downloaded?

 

Have you granted folder access to DPP in the Privacy section?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

4 REPLIES 4

Waddizzle
Legend

Ask Apple what it means.  I don't think Canon makes Macs or their OS.

--------------------------------------------------------
"The right mouse button is your friend."

jrhoffman75
Legend

Are those foldrs in iCloud and need to be downloaded?

 

Have you granted folder access to DPP in the Privacy section?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Bingo!  Thank you John.  The privacy settings did the trick.


@Schroed wrote:

Bingo!  Thank you John.  The privacy settings did the trick.


I suspect that you would be better off over the long run by creating a separate folder just for DPP images.  

 

[EDIT] I would also restore the previous access level that denied DPP access to the private folder.

--------------------------------------------------------
"The right mouse button is your friend."
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.