Camera Software
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EOS Utility stopped connecting to EOS 200D

So a few days ago I got the EOS 200D, and  I installed EOS Utility on my PC and the Camera Connect on my phone.Both worked on the first day. But the next day and since, while the Camera Connect still works fine, the EOS Utility on my PC will no longe...

J_A_Y__ by Apprentice
  • 1 replies

Map Utility ending in 10/2019 -- Alternatives?

The map displaying service will end in October. Anyone know if Canon plans on replacing it?Adobe removed the Map module from Lightroom 6 and since I do not have any plans to rent their software I need another alternative. I thought this utility was i...


DPP 4 won't start if Winidows 10 display size is 150%

I set Advanced scaling settings to 150% (under Dispaly) and Digital Photo Professional 4 displays an error message "Not all screen elements can be shown under the computer's current display size settings.  Before use, reduce the display size." If I c...

Using DPP4 and can't figure out resizing

I've found a few videos showing how to resize to a specific pixel dimension in Photoshop but can't seem to find a resource. I'm needing to crop and resize images to exactly 800x1000 pixels and 1000x1200 pixels for use on a website.  Does anyone have ...

Files Not Saving?

I just got done editing a .JPG, and for some reason I can't save. I would click Save As and click save at the bottomIt says "IMG_7425.JPG already exists. Do you wish to replace it?"I click YesThen this message comes up"Cannot access folder"I don't kn...

Resolved! [BUG] DPP4 250D raw is showing as grayscale for 11 seconds

I am trying to work with 250D footage for the first time in the latest DPP release ( image viewed for the first time turns to grayscale until the high quality preview is rendered.This can take up to a full 11 seconds on a 8-core Intel...

Skies by Contributor
  • 3 replies

DPP: Copy Auto White Balance?

Is there a way to copy (ie: register) the Auto White Balance setting from a shot? I sometimes wish I could apply the same White Balance to a series of shots to eliminate slight inconsistencies in what the camera detected automatically. AWB often look...

Images will not download on Canon Image Gateway

I have never had a problem with transferring pictures from my camera to my iPhone through the app. Recently, my photos get stuck processing and won’t download. I have tried reconnecting to my wifi through my camera as well as redownloading the app. A...

Breaghj by Apprentice
  • 2 replies

Resolved! RAW to JPEG not working!

Hello everyone,Whene ver i convert something from raw to anything i get this error IMG_1024.CR2 ---> IMG_1024.JPGCould not save. Unsupported image.Why is that?

Resolved! DPP quits after 5 seconds

The latest version starts and shows images in the home directory.It does not respond to any mouse clicks and simply exits after about 5 seconds. Any help GREATLY appreciated. running Windows 10 latest version on a Dell 8900 with I7.

Canon EDSDK Close session command hangs

Hi, We are using Canon EOS 6D Mark II Camera and also EDSDK (Version  for contolling camera using C#. The application blocks or hangs sometimes when we close the session. We use command like : Error = EDSDK.EdsCloseSession(MainCamera.Ref);

Resolved! Problems with Wifi Connect AP

I have read through all the previous posts about this but its not helping me. I have a Canon Mark IV, I downloaded the AP to my phone, went through all the steps to set up on the camera in communication settings, typed in the encryption each time I t...

dcrowex by Contributor
  • 5 replies
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