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Resolved! DPP 4.14 cannot access Digital Lens Optimizer

Hi,Please be patient with me - I am new to this forum and new to the DPP application which I have just started trying to use with my new EOS R5 and 24-105mm f4L lens. When I try to edit images in DPP 4.14 and click on the "Perform image lens correcti...

jswt25 by Apprentice
  • 4166 Views
  • 3 replies
  • 0 likes

EOS utility does NOTHING

I have a Canon t3i that I'm trying to get photos off.  Used to be easy with EOS utility.  Used to be able to just simply download photos, all nicely arranged in dated folders.  Now?  Run all over the internet looking for the necessary software (becau...

lbb by Contributor
  • 13143 Views
  • 17 replies
  • 0 likes

How to let DPP recognize the 2nd user of my PC?

 My PC had only one user for many years. Now, a second user is added to it. It seems that either the second user does not recognize the DPP or vice versa. This is the situation:1.The second user is logged into the PC.2.A Canon camera is plugged into ...

Dianoban by Enthusiast
  • 1182 Views
  • 2 replies
  • 0 likes

Resolved! Can't edit photos in DPP 4

Hello! I recently got a Canon 80D, and not long ago I found out about DPP.I tried to edit an image, but I can't access the brightness editing, white balance or the advanced section. Would that be because this is a .jpeg file instead of a RAW file?I'v...

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Camera Connect not working since Apple 14.4.2 update

Hi, I use my camera for remote shooting on a 9metre camera pole and to date, it has mostly been fine. When Apple introduced IOS 14, things stopped working, but updating the Canon firmware on my G5X did the trick. Now, following another Apple update, ...

DavidUK by Apprentice
  • 760 Views
  • 0 replies
  • 0 likes

Re: EOS Utility Problems me too

I have an EOS rebel sl1 and downloaded and updated the digital photo professional software to convert RAW images and the program does not erecognize the camera nor can i select it as the default program to open when i plug in my camera...Please help

dvlmn823 by Apprentice
  • 1258 Views
  • 4 replies
  • 0 likes

EOS Utility Problems

I downloaded the lastest EOS Utility and unzipped the file into its own directory. Ran the Setup.exe and all seemed well. However, no Desk shortcut icon was installed nor was there an .exe in the extracted file (other than the setup.exe.) . Therefore...

n2tu by Contributor
  • 1438 Views
  • 4 replies
  • 0 likes

Resolved! EOS Utility 3 'connection lost'

Same problem documented elsewhere, using a 5D MK IV on a Dell Laptop, Windows 10, and i just did a restart after installing from ksdw32.9a-installer.exe EOS Utility loses the camera connection, over and over and over. I'm using a brand new Tether Pro...

thanser by Contributor
  • 23251 Views
  • 14 replies
  • 0 likes

DPP 4.13 unusable

Win10, Intel i7, 32GB memory, 10TB disk, Nvidia GeForce GTX 1080 I have been using DPP for about 10 years. Now, every time I start it and access a folder of photos, it goes to "Not responding"I have to use Task Manager to halt the program. After that...

mdougc by Enthusiast
  • 2605 Views
  • 7 replies
  • 0 likes
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