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Questions on CR2 codec and DPP 4 updating folders

1) I have been unable to figure out how to see thumbnails of my RAW CR2 files from my previous T3i and new T7i in Adobe Photoshop Elements.  Is there a codec I could download which would solve this problem? 2) as a workaround for the above, I have be...

Software for processing raw images

I recently upgraded my camera from a XTi (10.1 Megapixel) a T6s (24.2 Megapixel) .  I used Canon ZommBrowzer software to edit process my images taken wit the XTi.  I find that software will not work with images taken with the T6s.  I'm guessing it's ...

Stumann by Contributor
  • 1665 Views
  • 4 replies
  • 0 likes

Resolved! [BUG Report] Camera Connect Android - Wrong date time by GMT

 Hi, I'm in thailand GMT+7The camera is set datetime GMT+7Photos on camera show the correct date timewhen connect with camera connect app on android (latest version)the photos show correct date timebut when select multiple images and transfered the p...

kke by Apprentice
  • 2001 Views
  • 2 replies
  • 0 likes

Necessary features for Camera Connect App

Hello. Could you tell canon to add the ability to release the shutter using the volume buttons in the app?Already sent email to (removed as per forum guidelines), no response came even from the bot =/

mtchk by Apprentice
  • 843 Views
  • 0 replies
  • 0 likes

Canon Utility fails to install - macOS Catalina

Hello, my Canon 80D was connecting to my computer nicely until I recently updated to macOS 10.15 Catalina beta. The camera no longer connects properly to my computer, and I am unable to install the EOS Utilities.  The EOS Utility installer starts, as...

Screen Shot 2019-06-27 at 8.35.25 AM.png
webrender by Apprentice
  • 29594 Views
  • 56 replies
  • 0 likes

Resolved! Eos Utility problem

Hi to all,I have a problem with the Eos Utility Software.I have the OS Windows 8, and I installed the last version of EOS Uility 2.12 compatibility with the new OS.When I connect my EOS 5D MKIII or the 7D the EOS Utility not recognized the camera.The...

alexpado by Apprentice
  • 88084 Views
  • 132 replies
  • 3 likes

Eos Utility Camera Connect Problem With Mac Catalina

Hello,After updating Mac to catalina Eos Utility and Image Capture fails to connect to camera using cabel. First it thought it was a camera or cable problem but I tried with Capture One 20 and it works fine. IS there any update for Eos Utility/camera...

Alienoty by Apprentice
  • 2122 Views
  • 2 replies
  • 0 likes

live view problems using Canon EDSDK

My program uses canon EDSDK 2.15, and my camera model is EOS100D. The program starts live view then takes photos when user click a button. It takes photos well most of time, but sometimes live view doesn't work. There is not any error message that ca...

vinei by Apprentice
  • 1792 Views
  • 2 replies
  • 0 likes

DPP 4.11.1

When I was running macOS Mojave and the earlier version of Canon Digital Photo Professional (DPP) version 4.11.0 or 4.10 (not sure what the earlier version was) everything was fine, I was able to edit and print photos, everything was great. When I wa...

pryan by Contributor
  • 4300 Views
  • 10 replies
  • 0 likes

EOS Utility Remote shooting won't work

I have my canon t2i connected to my Mac by usb. I open the EOS Utility and I cant click on remote shooting. It’s grayed out and not an option. Is there a camera or Mac Book Air setting I need to change to get this to work?

BLphoto by Apprentice
  • 2138 Views
  • 2 replies
  • 1 likes

Canon EOS Utility Alternative?

Hello all, I'm currenty running Catalina 10.15.2 on my Macbook Pro(mid-2012) and have discovered Canon EOS Utility no longer works on this iOS system. I am a one person crew and typicall use the app to film myself for my Youtube videos. I'd specifica...

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