Hello, I am learning to edit and I am using the Canon DPP software. Can somebody tell me what this message means? " Can not apply digital lens optimizer. Use the tool pallet to download lens data." Also I have been looking everywhere for some kind o...
Can we please get an update to remove this feature, it’s highly intrusive and inconvenient to deal with. Are there any work arounds other than uploading to the computer and then emailing the pictures? Is there a way to use the app to transfer the pic...
I have a canon sx70 and am desperately trying to find a program that will download pics and vids to my PC and put them in their date taken folders. I have image transfer utility 2 which is totally useless because it wont work. I deleted it and redown...
This problem has just started in the last two weekends that I went out shooting. I shoot with a Canon R6. I was shooting wildlife so I was using continuous shooting and holding the shutter in short bursts. I did not look at the image numbers while ...
I have TBs worth of edits in DPP3 and cannot archive them in the way that DPP4 would apply those edits. For now I'm able to use DPP3, but it will likely fail to run at some point on whatever version of Windows makes it incompatible.Does anyone know o...
I have two canon RPs plugged directly into my iMac running Sequoia 15.3. On Sonoma, I was able to switch between both cameras while tethered shooting into Lightroom or Capture One. Now I am unable to do this, as the softwares are not recognizing each...
Hello Canon folks! I'm just switching over to shooting RAW, and am fumbling my way through the Cinema RAW Development software. I am shooting on the C500mkii and have some test clips to play with. I've made a few changes in the development settings,...
I’m trying to download an app to connect to my canon EOS REBEL T3 to get the pictures off my camera on to my phone but i download the canon camera connect but it doesn’t pull up my brand of camera someone please help me in the right direction on an a...
Hello, I just posted the below help request in another old post and would really appreciate it if someone out there could offer some assistance.Hi, I have R6 MK2 and have installed the EOS utility 3 app on my Mac Mini 2 so that I can instal the late...
EOS R1 camera firmware update help. I’m having a huge problem installing a needed firmware update
Dear Canon Team,I have been a long-time Canon user and currently work with the Canon R6 in a professional workflow that relies heavily on tethering to Capture One. Unfortunately, I have encountered several frustrating issues that significantly hinder...
Hi there-I'm facing a dilemma.I use an R5 mirrorless, and upgraded to a MacBook a few months ago to bring more efficiency to my shooting and editing workflow. Unfortunately, Canon has set me back by not having a driver available for my R5 to connect ...
I have checked posts on how to see if your mac is recognizing your camera and I see that it does, according to this: "On the Mac, launch "System Profiler" (it's in your "Utilities" folder.) Make sure the camera is connected via the USB cable and pow...
When trying to set a Destination Folder for image copy in EOS Utility to iCloud folder, I get the error "You do not have access permission for the folder. Please select a different folder." The system folder path is "/Users/MyName/Library/Mobile Docu...
The camera shows up in Windows file explorer, and works fine with Capture One Pro and other tethering apps. I've tried uninstalling EOS Utility and tried several versions of the software. I think the problem started after trying to use EOS Webcam Uti...
