Is there a way to view Canon RAW video files in macOS Finder? I want to preview files in a way that doesn’t require importing the files into a video editor. The Canon Cinema RAW Development software will preview the clips, but it does not allow me t...
Somehow the Camera Connect app will no longer recognize my Cannon ID to sign in. Before this failure happened, no matter how many times the app recognized the camera wirelessly, it never could connect. Online videos seem to show a newer T7 than what ...
Hello! I've recently used Canon Camera Connect to transfer pictures to my phone. I didn't know that videos cannot be transferred via phone so I deleted them as soon as the transfer finished. Is there any way that I can retrieve those videos? Hoping f...
Hello i need help, i can't find any firmware version 1.0.9 for my Canon Kiss X2. I need version 1.0.9 to upgrade from 1.0.4, so that i can upgrade to version 1.1.0 so i can use Magic Lantern. Any help will be appreciated, thanks.
Hi, I'm having a weird problem. Tech details first: EOS R5m2, 1.0.3 firmware, Prograde 1.6TB Iridium CFexpress B.The problem: yesterday, my Camera Connect stopped showing any photos in "Import Images," only the (few) videos I had taken. EOS Utility 3...
I have removed and reinstalled the app.I sign in with my email address and then click on "Need a new password"I receive the reset password link via email. However, after typing in my new password, first name, language and country, selecting "Continue...
I have a Canon USA account. No issue logging in there. On the Canon Connect app, I could not log in as there was an issue with the password. Requested a new password and click on the link received via email. I fill in the new password and "missing" i...
You spend money on a camera R52 and the R5, you download the APP Camera connect and no matter what ID I use it won't let me connect. Hopefully, I don't have to buy this app to connect to these cameras? Now I have more Canon ids then I ever not want! ...
Hi, So I bought a new camera (Canon EOS R) and I absolutely love it but I am having issues with Ligthroom and the Color profiles. I shoot in RAW so when Import images from the SD drive in Lightroom some of my images give me Adobe Profiles (Adobe Colo...
I shot an event last night using an EOS R5 saving the files as CRAW and JPG large. When I view the CRAW files in DPP zoomed in, the full resolution is 1/2 what it should be; about 4096 wide instead of 8192. JPGs are fine. When I process the CRAW t...
When I started up my new MacBook Pro with an M4 chip (running Sequoia), I was prompted that I needed to install a Canon upgrade to match this version of computer. Now when I tether my 5D MARK IV and start EOS3 it gives me this message: Communication...
Let's say I want to composit a bracketed shot of 3 exposures using DP04 (or really any editing software for that matter). Which shot should I start with? The underexposed one? The over exposed one? Or the one in the middle? What would be the proper l...
On behalf of my non-tech-savvy brother, as I'm his go-to for tech support: My brother has a Cannon EOS 70D, his current computer runs windows 11, and since the software from his original disc that came with the camera wouldn't even install anymore (e...
Hi,I have just downloaded DPP 4 and it crashes constantly every time i open it. i am using windows 10. Any ideas?
I recently upgraded to the new macOS system, Sequoia 15.1 for my computer. Prior to the Sequoia update, I had no problem loading photos from my EOS Rebel T6i to my computer. After the update, I am unable to transfer the photos into Adobe Bridge. I...
