Camera Software
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

Preview Canon RAW Video in macOS Finder?

Is there a way to view Canon RAW video files in macOS Finder? I want to preview files in a way that doesn’t require importing the files into a video editor.  The Canon Cinema RAW Development software will preview the clips, but it does not allow me t...

SpagVR by Contributor
  • 5393 Views
  • 5 replies
  • 1 likes

Camera Connect app fails to connect to EOS Rebel T7

Somehow the Camera Connect app will no longer recognize my Cannon ID to sign in. Before this failure happened, no matter how many times the app recognized the camera wirelessly, it never could connect. Online videos seem to show a newer T7 than what ...

Resolved! How to retrieve videos deleted from memory card

Hello! I've recently used Canon Camera Connect to transfer pictures to my phone. I didn't know that videos cannot be transferred via phone so I deleted them as soon as the transfer finished. Is there any way that I can retrieve those videos? Hoping f...

shaw2 by Apprentice
  • 4114 Views
  • 3 replies
  • 0 likes

Canon Connect - Cannot Reset Password - Cannot Log In

I have removed and reinstalled the app.I sign in with my email address and then click on "Need a new password"I receive the reset password link via email. However, after typing in my new password, first name, language and country, selecting "Continue...

Canon Connect cannot reset password

I have a Canon USA account. No issue logging in there. On the Canon Connect app, I could not log in as there was an issue with the password. Requested a new password and click on the link received via email. I fill in the new password and "missing" i...

Camera Connect won't let me connect

You spend money on a camera R52 and the R5, you download the APP Camera connect and no matter what ID I use it won't let me connect. Hopefully, I don't have to buy this app to connect to these cameras? Now I have more Canon ids then I ever not want! ...

Ghostcod by Apprentice
  • 1997 Views
  • 1 replies
  • 0 likes

Resolved! Color profile options vary by image in Lightroom

Hi, So I bought a new camera (Canon EOS R) and I absolutely love it but I am having issues with Ligthroom and the Color profiles. I shoot in RAW so when Import images from the SD drive in Lightroom some of my images give me Adobe Profiles (Adobe Colo...

66898841538__CBBF9FBA-396E-4550-9254-76A2549D5D18.jpg

Resolved! DPP processed resolution is 1/2 (4096 instead of 8192)

I shot an event last night using an EOS R5 saving the files as CRAW and JPG large.  When I view the CRAW files in DPP zoomed in, the full resolution is 1/2 what it should be; about 4096 wide instead of 8192.  JPGs are fine.  When I process the CRAW t...

maxvlink by Apprentice
  • 2039 Views
  • 1 replies
  • 0 likes

Resolved! EOS Utility 2, download pics without subfolder?

On behalf of my non-tech-savvy brother, as I'm his go-to for tech support: My brother has a Cannon EOS 70D, his current computer runs windows 11, and since the software from his original disc that came with the camera wouldn't even install anymore (e...

BBWolf by Apprentice
  • 4210 Views
  • 5 replies
  • 0 likes

Resolved! EOS Utility 3 not working on macOS Sequoia

I recently upgraded to the new macOS system, Sequoia 15.1 for my computer.  Prior to the Sequoia update, I had no problem loading photos from my EOS Rebel T6i to my computer.  After the update, I am unable to transfer the photos into Adobe Bridge.  I...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements