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EOS VR Utility Shaky Stabilization?

Hi. Can anyone tell me if stabilization has become more shaky since version 1.3? I have a video taken inside a room (semi-dark rooms tend to increase the shakiness) that was saved perfectly stable after stabilization using a version of VR Utility las...

Canon Camera Connect - No Internet Connection

I’ve used the Canon Camera Connect app for over 2 years now and have never had problems with it. I’ve been trying to connect the camera to my phone and it will connect to the WiFi but tell me there is no internet connection. So I’m unable to get the ...

Resolved! EOS Utility 3.16.10 not recognizing camera

I have a T7i that has been able to connect to the EOS utility for years. However, after the latest Win 10 patch and an update to the EOS utility to version 3.16.10, the utility does not connect. The older version stopped working as well.While the cam...

CameraWindow does not recognize my PowerShotSX540 HS

I am looking for any assistance for an issue that I have recently encountered with my Power Shot SX540HS and inability to utilize the CameraWindow to retrieve photos from the camera and import them to my desktop. The operating system on my desk top i...

Resolved! EOS 80D and Canon Camera Connect App not connecting

Hi, my first post here. I have an EOS80D and a Moto g55 5G mobile. I've installed what I believe to be the latest version of Canon Camera Connect App. The app shows it was last updated on 10th Nov 2024 and is version 3.2.40.36. No matter what I do, t...

DPP4 incredibly slow on my iMac

Good Morning,   I have an iMac 5K, 4Ghz i7, 32Gb RAM AMD Radeon R9 4Gb running macOS High Sierra 10.13.2.   DPP4 is incredibly slow on my machine.  I think this may be due to the fact that I cannot select "Use graphics processor for image processing"...

mcasabar by Apprentice
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Resolved! EOS R5 Mark II firmware EOSR52-V102-WIN now available

Hello everyone, I just downloaded the latest EOSR52-V102-WIN on my R5 Mark II.  Was I asleep?  I just decided to check if any new firmware updates for the R5 Mark II had been released and behold there she blew!  A new release, eosr52-v102-win dated 1...

JFG by Whiz
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  • 4 replies
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Resolved! Camera settings to turn off that do post production

Hello everyone,which settings do you want to disable on Canon cameras that are already going to do post-production right away?for astrophotography, I have already disabled some:1)high ISO sensitivity noise reduction;2)long exposure noise reduction;3)...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II