Weird issue, need some help. For several months, i've been tethering a Canon R to Lightroom Classic on a MacbookPro (Sonoma 14.2.1) with no problems. Monday morning, works fine. Monday afternoon, i get 'The file appears to be unsupported or damaged'...
The web version of image.canon needs feature parity with the mobile app.Currently, only the mobile app allows individual images to be selected and sent to a connected service like Lightroom. The web version lacks this functionality—you can either syn...
I'm running on a Mac Studio, M1 Max Version, on Ventura.I've purchased both the EOS VR Utility, and the Premier Plugin.Every time I use the Utility app, I have to go through the same validation process to check my subscription. I get the confirmation...
EOS VR Utility exported files are always in the BT.709 color space regardless of Raw Development settings. Has anyone been able to export a RAW file?Utility 1.5.12 / macOS 15.3.1 / Mac M1 / Final Cut Pro 11.0.1
Hello! I've recently updated to macOS Sequoia and now my EOS Utility 3 is giving me errors when trying to Live View and save images to my external hard drive. It works fine if it saves to a folder local on the computer. Error images attached.I have p...
I have the Canon Rebel T6 I have Windows 11, with the USB connection Computer does not recognize the card reader. What do I need to get, so it read my card reader?
I try to pair my Canon D80 over wifi to my Mac through the EOS utility. It gets to the point where the camera instructs me to start the eos utility. The utility comes up without the launcher as several youtube instruction videos show and I cannot c...
Hi all. I have a Canon T3i and use it on Windows 10 with USB cable to shoot on EOS Utility 2. I took a lot of pictures, but my Windows crashed. After a restart, windows recognizes that the camera is connected (sound) but EOS Utility not opening the a...
My older Win 10 desktop started "actin' a fool" and won't boot up. Because of it's age, instead of trying to fix it, I fired up a used back-up PC that I picked up a few years ago. Surprisingly it was still running Win 7 Pro. Downloaded the latest ver...
I have used the Adjust Specific Area feature a lot - almost depend on it. It stopped working today in the previous version; installing the newest did not resolve it.Main symptom: Selecting any of the adjustment areas no longer gives me the adjustment...
I am using Digital Photo Professional Version 4.12.20.3 In the PDF for the product, Main Features of DPP section, listed is the ability to resize a photo. However, I cannot find the topic discussed anywhere in the manual, nor can I find the ability...
Hi I have a canon R7 and I can’t get the software update in the camera connect app to work . Everything is fine on the app but it says to follow the instructions on the camera screen and all the camera screen does is freeze up the and I can’t do anyt...
Hi "all", don't know if this is the right way to get help. Yesterday suddenly the DPP HDR didn't work, I chose 3 files and pressed the HDR button, nothing happens, I click it again, just a strange sound. Everything else in DPP works fine. I tried t r...
I just tried to pair my new Canon camera to my iPhone. The CanonConnect app redirected to an exercise web site called FitCrazeHub which asked for a credit card number. Within about a minute I got a notification from my cc company about a fraudulent...
Just did a shoot last night and my R6 can only be seen by Lightroom. My Mac mini doesn’t show it as an external anything and neither does photomechanic. On ingest it doesn’t show it either. Tried rescan etc. Only Lightroom shows it plugged in.
