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Resolved! DPP 4 Lens Data problem

I'm having an odd problem with DPP v4.7.20.0, I shot 19 images with a 7DII + 100-400mm II but 4 of these images are showing Lens data : Not Available, it seems the camera didn't save the data to the raw file, what could be the cuase of this?Just to a...

jm2 by Contributor
  • 8308 Views
  • 7 replies
  • 0 likes

Resolved! 80D and Lightroom

I have a new 80D and have downloaded a free trial on LR Classic CC.  I'm unable to import the .CR2 files.  Says they are not recognised.  Having a problem talking with Adobe support to find out whether the version to buy is compatible.   Any advice? 

DPP 4.7.2 installer crashes on OS X Sierra

Running Sierra 10.12.6.  Had DPP 3.15 installed on it for several years and its always worked. Tonight I downloaded DPP 4.7 and when installing, it says unpacking files but the installer never starts.  So, to get around it, I installed the software o...

amstel78 by Apprentice
  • 4529 Views
  • 3 replies
  • 0 likes

End of standalone Lightroom

Now that Adobe has announced there will be no further support for standalone Lightroom, what product will you be using in the future? As stated on Peta Pixel: "Adobe is also announcing that Lightroom 6 will be the last standalone version of Lightroom...

John_SD by Whiz
  • 9175 Views
  • 17 replies
  • 0 likes

image sync

I wanted to use image transfer utility to copy pictures to my PC.  Is there any way to keep the image transfer utililty running so that when i transfer pictures from the camera that they automatically transfer onto my PC?  Now I open the utility, the...

lynmar by Apprentice
  • 7340 Views
  • 3 replies
  • 0 likes

How to setup EOS Utility to auto start

Currently I am using EOS utility to autoload images from my Canon 6DM2 when I connect USB cable to camera. I would rather do so when I connect the memory card to my Lexar USB 3 card reader I have.  OS is Windows 10 ver 1703. How to I configure EOS Ut...

peter460 by Contributor
  • 9025 Views
  • 5 replies
  • 0 likes

Resolved! Lightroom CC and New IMac

For several years I have been using Apple Aperture on a Macbook Pro for editing photos.  I am now plannng to get a new 27-inch iMac and use Lightroom CC for my photo editing.  Can anyone offer experience on how well Lightroom runs on these Apple iMac...

DPP 4.7.1 - Hangs a lot

Often DPP hangs , I let it try and recover and after 15 mins or so somethimes it recovers otherwise I have to reboot PC. Does not help shutting down app and restarting - it won't run then. Even after a reboot of PC it won't start and I need to do a s...

peter460 by Contributor
  • 7623 Views
  • 8 replies
  • 0 likes

EOS Utility: remote shooting and shots countdown

Hello everyone!  I started remote shooting to my laptop with 5D MkII and EOS Utility 2. The possible shots count was about 2900 or so. No matter if I clear disk after every session, this count goes smaller and smaller. Now I work with 5Ds and EOS Uti...

Converting CR2

Just discovered that the Canon RAW files shot with a Canon 20D in 2005, are no longer openable. (is that a word?) I have a few thousand of them and in '05, '06, etc., i opened them, worked on them in PS and saved them. Now i want to work with some of...

Taiyosan by Contributor
  • 18947 Views
  • 41 replies
  • 0 likes

DPP micro ajustement of +52 ?

Hello .  I will make it short. When I look in DPP, the microadjustement announce for one picture is+52 microadjustement !!What I am really surpised , it is because my camera body (1Dx), allows me to microadjust only between -20 and +20... So How can ...

Capture d’écran 2017-10-13 à 13.35.37.png

Best approach to correct for lens distortions RAW

Having a 6D Mk2 I can either correct for lens distortions ( here I refer to chromatic aberations , vignetting, dispersion, and geometric distortions in general )  in the camera and or in DPP. Even in DPP one can use the optimiser or manuall set the a...

peter460 by Contributor
  • 4374 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II