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DPP4 slow to load images, previews are blurry

When I load a raw photo it takes a long time for the throbber in the lower right corner to stop spinning and even then the preview is not as sharp as the jpegs I export. My computer is OK spec wise apart from the fact that I use the onboard Intel vid...

woodsy by Contributor
  • 10904 Views
  • 17 replies
  • 0 likes

ImageBrowser EX not seeing image files

I am on W10 x64. It was working FINE until today. None of my folders with JPG's will display in it. They ARE there, can see them on Windows Explorer. Searched and discovered I could press the REFRESH button. That didn't work. Saw a post to delete the...

ispalten by Apprentice
  • 3853 Views
  • 0 replies
  • 0 likes

DPP 4.6.3 Crashes when opening folder with JPEGS

I've been using DPP 3.X.X for years with no problems, updated when ever a new version came out. Previous attempts to use version 4.X.X has been troublesome with constant crashes. I just bought a 6D Mk2 and DPP 3 does not support it's raw files (and m...

HikingBob by Contributor
  • 13870 Views
  • 17 replies
  • 2 likes

DPP 4.7.1 upgrade

I have upgraded to DPP 4..7.1 and no photos appear-they wee there before the upgrade hillel

hillelb by Apprentice
  • 6814 Views
  • 5 replies
  • 0 likes

Disk lost

Hello I have a Canon 450D (perhaps it is called in US as EOS Digital Rebel XSi). It is an old camera and during these years I have lost the CD with the programs on it. Now I need that EOS Utility on the disk. After installing it I could update it fro...

ridwi by Apprentice
  • 4521 Views
  • 2 replies
  • 0 likes

File names using EOS utility

I have just bought an EOS 7D mark ii, shooting in RAW format, using the EOS utility to transfer files via WiFi to my computer.  I have set the file name for the EOS utility to use to be yyyy_mm_###.CR2 so it downloads the files shot this month and na...

Lorne by Contributor
  • 5451 Views
  • 2 replies
  • 0 likes

Using DPP as an External Editor in Mac Photos

Hi, new member here, with a question about using Digital Photo Professional with the Photos app from Apple. I have an iMac running Mac OS El Capitan, using the Photos app to store and manage my images. Photos has some decent basic editing tools but I...

JA_199 by Contributor
  • 10918 Views
  • 11 replies
  • 0 likes

dpp stops working on windows 10

I used to have dpp 4.6.3 installed and working. Today when I tried to use it, the program did start but after a few seconds I would get a message telling me that dpp has stopped working.I uninstalled, rebooted and reinstalled dpp 4.7.1 but the proble...

Do 4.7.1

Hi,  I am trying to get 4.7 loaded onto my computer but no luck. It is showing in the zip folder but when it gets loaded onto my computer it is only the 4.0 version. Any help welcomed.

Heydude by Apprentice
  • 4420 Views
  • 2 replies
  • 0 likes

dpp 4.7.1

thats the latest version. i have 4.6.something.is there a place i can get info on whats new? google didnt help. thank you

feivel by Contributor
  • 4431 Views
  • 1 replies
  • 0 likes

Capture videos of set length

I'm trying to take a series of 200 four second videos for a microscopy project.  To avoid a nightmare of editing I'd like to tap a button on my computer using EOS Utility 3 which will then record a video of exactly four seconds.  Help!  It's for scie...

Resolved! before and after

this is very important to me and i can't figure out how to do it. in the view with two images when editing, the left one is the original state.lets say i did a wb and an exposure adjustment. now i want to sharpen. i need to see a before and after of ...

feivel by Contributor
  • 7022 Views
  • 10 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II