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EOS Utility 2 Not Working with OS X Yosemite 10.10.5

New Contributor

My utility software shows my pictures and then, after I start selecting photos to download,  gives me the spinning wheel and eventually disconnects. I've downloaded the March 30th update from Canon. Is there something else I need to update? I've tried unplugging my other usb devices.


Product Expert
Product Expert

Hi WVgirl,

For assistance with this, please contact us.  When you do, please let us know that you're using OS X Yosemite 10.10.5 and let us know which camera model you're using.


Please visit this link for contact options:

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