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Canon XA11 Focus Ring Not Working

I can't seem to get the Focus Ring to work as a focus ring because it functions only as a Zoom ring.Is there a setting or a switch on the camera that changes the ring to a "focus ring" instead of a "zoom ring"?? Thanks so much for any help!

imkens by Apprentice
  • 1256 Views
  • 2 replies
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Canon VIXIA HF R800 freezing during livestream

I have several people set up with this camera going into their laptops with an AJA U-tap capture device for use during recorded Zoom calls. For a couple people, the shot is freezing intermittently. One person had a brand new laptop... Maybe too much ...

Looking for out of warranty repair service Vixia HF S10

I have a Vixia HF S10 that worked perfectly then I didn't use it for a couple of years. Now, it comes on, I can view all the info on the monitor screen, battery charged, movie mode, etc., but when I hit the record button nothing happens. The lens doo...

How to reduce camcorder vibrations

Hello,I am currently using a G50 to film trains, and like the R800 I used before, I have found that if I stand less than 40 feet from the tracks, the footage is hard to watch, due to the camera vibrating from the train passing over joints on the trac...

G50 Insufficient Writing Speeds

I started a small organization, now small business and am weaseling my way into the hunting industry which is already oversaturated so I have exactly zero room for camera failure. I was just in an out of state hunt in Tennessee when my G50 kept sayin...

Resolved! Split files?

I have a Canon Vixia HF R800.  The memory card in it is formatted as exFAT, which supports file sizes greater than 4 GB.  However, I shot a continuous video about an hour long, and the camera stored the video on the memoy card as 4 individual files, ...

jla930 by Enthusiast
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  • 33 replies
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Vixia G50 getting an audio artifact noise with movement

I picked up a G50 a few weeks ago and noticed last night while watching footage back that the audio starts to get an artifact noise when the camera and external mic shakes around or catches wind. . Here's an example of what the audio sounds like when...

Resolved! Vixia HF R700 unable to transfer mp4 files to Win 10 PC

HiI can't upload mp4 video files from my Vixia HF R700 to my Windows 10 PC, using the Pixela transfer utility.(over USB)I get an error message saying that the images could not be imported.I can see and import AVCHD files no problem though.(Both Mp4 a...

vwerner by Apprentice
  • 10304 Views
  • 18 replies
  • 1 likes

Canon GX10 AWB issue.

There is a very strange Automatic White Balance behavior of GX10. If White balance (WB) is set to AWB and I turn on a cam, sometimes it sets Day light WB instead of AWB. There is no sun icon on display of course. I have tried this in LED illuminated ...

vstrglv by Contributor
  • 4190 Views
  • 18 replies
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Why do I get two files for every recording?

I'm shooting a 3-minute video in a studio with a Canon Vixa HF G50. It always generates TWO recordings. One recording is longer and the second recording takes over from where the first one leaves off. It's as if the first disc has run out of space so...

Elura 60 dead

I have no power either plugged in or full charged battery installed.new cr1616 installed as well.I saw on another forum discussion that there are micro switches on the doors for battery and card reader.Can anyone give me more info on that or any othe...

rrssllll by Apprentice
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  • 3 replies
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Canon GX10 fan noise

I am going to purchase this camcorder but have some doubt  about it's fan noise. One question is about it's value during recording. Another question is about an operation mode when a fan works. It's clear that the fan works at 4K 60(50)fps. But what ...

vstrglv by Contributor
  • 2262 Views
  • 8 replies
  • 0 likes

XA11 PAL -> NTSC Conversion

Hello Canon Community! This may be a long shot and I think I already know the answer of 'no' for this.Was wondering if there's any way I as the end user of a PAL XA11 can convert the system to NTSC. Appreciate any and all insight.

JJAuer by Apprentice
  • 1582 Views
  • 1 replies
  • 0 likes
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