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Vixia HF R800 not recognized by computer

I just bought the R 800 to use as a streaming Web Cam for our church services. I plug it into the computer and it's not being recognized at all. I bought a refurbished one from Canon and I'm thinking that maybe the USB plug is bad. Shouldn't it be a ...

busler62 by Apprentice
  • 1 replies

Camcorder dropped, won't turn on

I have a Canon Vixia HF20 camcorder which I recently dropped on the floor and now it won't turn on. I don't care much about saving the camcorder but there are some pictures and videos still on the camcorder's hard drive that I would like to back up b...

Resolved! Transferring recordings to PC

I have a Canon Optura 50 camcorder and want to transfer recordings from the camcorder to my PC. The last time I did this was almost 12 years ago, so I have bit of catching up to do on the learning curve. The list of accessories shows STV-250N Stereo ...

no1texan by Contributor
  • 2 replies

Resolved! Vixia G40 HDMI output frame rate?

Hi folks,We've been using the Canon G40s for our church livestreams for the last few years and have recently upgraded our Blackmagic ATEM 1 M/E video mixer to the 4k/1080p-capable model (our previous ATEM only went to 1080i, which didn't jive with ou...

jlklein by Apprentice
  • 2 replies

Can't film in color

I'm ready to punch my face in. I have a Canon XA10 and for some reason it is stuck filming in black and white and I can't get it into color.  I'm really frustrated.  Also, the options under function like rec. programs, white balance, and exposure are...

gshollis by Apprentice
  • 2 replies

Canon VIXIA HF R80 - Rattling Noise

My Canon VIXIA HF R80 exhibits a rattling or clicking sound. The noise is picked up by the microphone in recordings. I tried turning off IS but that didn't seem to help--besides, should I need to do that? Is this expected, or do I have a defective pr...

jhullin by Apprentice
  • 3 replies

ZR45MC Drivers

Hi, I have an old ZR45MC camcorder and i can't seem to locate the drivers.  What ever operating system i select on canon's website it says the drivers are not available.  I currently have windows 10.  Any thoughts on where i can find the drivers for ...

tjlettow by Apprentice
  • 1 replies

VIXIA HF M31video out

Simple question: Can the video camera be used to output realtime video via HDMI? Trying to find a camera to use for Facebook Live but the video out must be realtime and NOT playback. Read the manual and it seems this model is ONLY for playback.

montylee by Apprentice
  • 2 replies

Re: Vixia HF R10

Can the Vixia HF R10 be used to live stream through a computer? Thanks.

Good camcorder for a beginner!

 Hello all!I am looking around for a good handheld camcorder, something that is good for taking videos outdoors, hiking adventures and blogging, indoor/outdoor. Any ideals on models, tips would be apprecative. Budget is less then $500 I have been loo...

Vixia HFR72 Playback to TV

When I view my recorded video through the camncorder, the images are clear.  However, when I play back through the TV, the images are not crisp and clear.   I am not sure what the problem is.  

vvalente by Apprentice
  • 0 replies

Resolved! memory card no longer staying depressed in Vixia HF G30 camcorder

Hi all, In 2015 we bought a Canon Vixia HF G30 camcorder to record sermons at our church. It's worked faithfully week in and week out ever since. Saturday, after pre-recording yesterday's service, I went to swap SD cards like normal. (I have two card...

robertjm by Apprentice
  • 6 replies

Vixia HF R80 help

I am recording my church service with my Vixia HF R80 so I can then post online and also make DVD for the shut ins.  I love the video quality but am having issues with the sound.  I have tried connecting the camera to our audio mixer but no sound rec...

troi831 by Apprentice
  • 3 replies
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09/19/2022: New firmware version is available for EOS C70
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05/26/2022: New firmware version is available for EOS-C500 Mark II
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05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
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