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Xa10 xlr inputs

My xlr inputs are greyed out when attempting to record external. Camera doesn’t allow me to access those to adjust nor will camera record from any external mic. Thoughts?

Mac2 by Apprentice
  • 1201 Views
  • 3 replies
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Canon BP 828 battery

I have noticed that my BP 828 battery fluctuates in time on the time indicator with my Vixia HF G40 and it goes up and down all over the place. I just noticed that today, what could be happening?

rhckm49 by Enthusiast
  • 980 Views
  • 2 replies
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Resolved! Canon HG10 camcorder internal battery

Hello!I'm a Newbie here and I LOVE my Canon HG10 HDD camcorders!I  have been using them for about 12-15 years (I'm old and don't remember exactly when I started) recording just about anywhere I can get permission...3 of them have internal battery iss...

WF11 Audio

I am using a WF11 for church streaming and will be using software to provide audio for the feed. In turn, I need to disable the built-in mic. Can this be done?

XA 30 Stopped During Recording

We were using a Canon XA 30 to record a church service. The camera had a fresh battery so it wasn't a power issue. The camera stopped recording for approximately 5 minutes and then resumed. There was no human intervention. The only indication was tha...

MauiHD by Apprentice
  • 2939 Views
  • 2 replies
  • 0 likes

Canon VIXIA HF G40 won't connect to computer

I just got a brand new Canon VIXIA HF G40. In order to set up the wifi, I first need to connect the camera to my computer via a USB firewire, and use their program Camera Window. My issue is, when I connect my camera, it connects for about ten second...

Bewildered about a battery with 'no retail packaging'

A third-party vendor, an authorized Canon dealer, sells two versions of a Canon BP-820 battery (for Vixia camcorders). The regular version is for $116.  But then they have a 'no retail packaging' version for just $49.  When asking them why there was ...

rs-eos by Authority
  • 795 Views
  • 3 replies
  • 0 likes

Zoom Meeting AND record?

Hello there-Is it possible to use a Canon Vixia HF G20 as a webcam connected to a PC to host a Zoom Meeting while the camera is recording the same session on the SD card?

Resolved! What file system is used on Vixia HF S21 HDD?

Hi,  I have a Vixia HF S21with the controls shorted out from damage from humidity.  I would like to recover the last clips from the hard disk drive.  Services to do this seem to start at around $100 and go up from there.  It seems like all I need is ...

55ad by Apprentice
  • 1008 Views
  • 2 replies
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VIXIA R52 - UNABLE TO READ INTERNAL MEMORY

This is NOT a computer issue. The device will not read its internal memory, or allow access to any previously recorded files - .mp4 or AVCHD. The internal memory reports approx. 31.5gb of 32gb used, and approx. 500mb available - yet it will not allow...

shotsave by Apprentice
  • 3353 Views
  • 4 replies
  • 0 likes

Canon Vixia HF R500 "memory card cover is open"

not sure why i'm getting this error message. i have tried different cards, all the same.i am unable to record ANYthing because of this... $500 camcorder won't record!! i understand this may be caused because of something to do with the door for where...

jocino by Apprentice
  • 1392 Views
  • 3 replies
  • 0 likes

vixia hf m31 off load videos

I don't hanve Imagemixer 3 to download my videos. How can I get it, or is there another way to get the videos off the camera?

VIXIA HF R600 - Lights come on like normal, screen does not.

Hello everyone, purchased a VIXIA HF R600 in November and I am in need of some help.  Recently my VIXIA HF R600 has been running in to some issues. I have completely charged the battery, when I attempt to turn it on, everything looks like it is worki...

Estrada7 by Apprentice
  • 577 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x