Hello,Ive just recently updated the firmware on my C70 to 1.0.8.1. On my first time using it after updating, I'm noticing a lot of visible sensor dust. In three years of owning the camera this is the first time I've experienced this with the C70. I a...
I know this is not a very new topics but after contacting customer service about some issues with battery life, I realized that Canon design team in Japan has failed to address this issue. The camera may be operating as described but something is not...
Tell me what you do and DONT like about the xa70/xa75. Im thinking of buying one toward the end of the month. Thanks!
Hi folks. I recorded few super big videos with my r5c on a CFb card. And with proper card reader I can see and download the video files. However, when directly connected to my windows PC. I can see both pictures and <4GB videos. But the bigger videos...
The canon R5c camera when we buy the camera and try to record, if we start recording, it won't stop when we press the button to stop recording. We use to stop it by turning off the power button again and restarting it. If you know of a solution to th...
I can't find any specific reference to a LANC port in the XF605 camcorder manual (maybe because of a trademark issue?), but I'm trying to research a suitable remote zoom and focus control (probably from Varizoom - I'm looking at their VZPROL, the Pan...
Hi,We are trying to use the PTZOptics Joystick controller (PT-JOY-G4) to control the Canon CR-N300. However, we were unable to control it using the VISCA (UDP - Port 1259), VISCA (TCP) and ONVIF protocols with no success.We have been successful in a...
On CR-N500 PTZ cameras with firmware 1.3, why do some settings change after a reboot? For example, white balance defaults to AWB and shooting mode defaults to F.Auto. I usually put the cameras in a stand by mode (which saves these settings) but occas...
Working with CR-N500 cameras controlled by a RC-IP100 controller (both on firmware v1.3) web interface and Canon's remote controller app. Trying to get the presets to save correctly via the RC-IP100. My desire is when a preset is saved it doesn't inc...
What is the best way to request features or changes to products? I can't find a link to product support although I think there is one somewhere. Any idea if the product people actually read requests or does Canon not take feedback well?
Hello everyone,I hope this message finds you well. I'm reaching out to share a concern I've been experiencing with my Canon R5C, specifically related to autofocus tracking in high-speed photo mode.When shooting in H+ speed mode with AFC enabled, my C...
Hello friends Most of the time I record my video in Clog3 or Raw. Sometimes I would like to record videos and use it without editing in post. What do you mean? Wich is the best Picture Profile for you? Wich one would you choose?BT.709 Wide DR, BT.709...
does anyone have experience with ZITAY CFast 2.0 CFast Memory Card to SATA 3.0 SSD for canon c200?
I have purchased a Canon R5c and shot a video in 8k Raw Light at 60fps. when connecting to my windows 11 computer, in explorer there is no video while it is visible in the camera. The files does not show. Any thoughts. Since I cannot see the file, i ...
Looking for some guidance on a major issue with my R5-C. I’ll keep the back story as brief as possible. I got my R5-C last October and it became my main gimbal camera for weddings and concerts. My other 2 cameras are C70 and 5DIV so I am heavily i...
