08-26-2024 10:13 AM
Slot A on our C70 is not able to format/initialize cards anymore. Our old Prograde cards are not working in slot A, but slot B works fine with them. I bought two new Prograde V90 cards, and Slot A will not initialize the card, but Slot B will. After Slot B initialized the card, I put it in Slot A and it would not work.
Slot A says it cannot initialize the card - along with SD card check data
Has anyone else experienced something like this - it just started out of the blue.
08-28-2024 05:35 PM
Hello TCan68,
It does sound as though card slot A is malfunctioning and the camera needs to be serviced unfortunately. Please follow the link below to access our online repair portal to arrange for service:
https://mycanon.usa.canon.com/signin
If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. Please include a copy of that in the box with your camera as well. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.
When shipping your camera, please be sure to remove the memory cards, lens, battery and any other accessories.
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