Canon C200 power switch issue

[sgaron]

Hi everyone. I had a weird problem with a C200. Switching to "camera" mode the main power switch is just powering off the camera. I tried several times to circle the modes and I noticed if I'm switching from "media" mode to "lock" mode the camera will work again. Normally the lock mode should block all controls (except the record button) but I can operate all of it. The lock mode only works if I'm switching from media mode immediately. I've tried to switch  from the off position but in that case nothing happened. I did not drop it, nor any water damage. Other than this issue the camera works as before. Since it's only a learning tool for me and I'm not working with it I won't try to go to Canon for repair, I assume the repair would cost more than a used C200. Anybody with similar issue? I think all C100/200/300/500 has the same type of switch so if only the switch is the cause that might be an acceptable amount to repair.

[John_Q]

Hello sgaron,

It definitely sounds like an issue with the power switch. It's really no way of knowing if it's the switch itself or more of an electronic malfunction going on without having a technician evaluate the unit. You can try resetting the camera to see if that makes a difference. You will find the [Reset] options in the [System Setup] wrench menu tab. If you are considering service, you can use the information below to set that up. 

Please follow the link below to access our online repair portal to arrange for service: 

https://mycanon.usa.canon.com/signin 

If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.  

When shipping your camera, please be sure to remove the memory card, lens and batteries. You are not required to send any accessories or manuals when shipping the camera.  Be sure to include your name, street address (no P.O. boxes, please), telephone number, email address, and a letter describing the issue with the product. 

Alternately, you may fill out an online repair request form at the following link to setup your repair using our online service. Scroll down the page and look for [Request Forms & Service Programs].

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

As we do not provide RMA numbers for service, we suggest using a trackable and insurable service (i.e. UPS, FedEX, Priority Mail) to ship your camera.  Please package the camera very securely in a sturdy shipping box to prevent damage during shipment.

Please send your camera to one of the Factory Service Centers below:

Canon Factory Service Center
12022 Canon Boulevard
Newport News, VA 23606

Or:

Canon Factory Service Center
123 Paularino Ave.
Costa Mesa, CA 92626-3311