I bought a used Canon XF605. When I try to register the product on my canon account it says the serial number was already registered. I have registered used and pre-registered products before without a problem. How can I resolve this?
Hello, I work at a university and primarily use my Canon PTZ's for event capture, but have been trying to get more creative with their use. I'm interested in using them to create hyperlapses, but the longest preset move setting seems to be 99 second...
Hi. I have a C100 which is missing the side grip. When powered on it automatically goes to set date setting - and since there is no side grip i can't input anything here (and no other way to get out of the set date menu - hence can't operate the came...
Not sure if anyone can help. I've upgraded from the C70 to the C80 and I've been noticing the C80 is having difficulty with busy patterns in shirts and clothing a lot more than I've had with any other professional camera. Any one experience this and ...
Hi Crew, have a data recovery problem that I could really use some community knowledge about. I shot about 400gb of data on a 512 CFExpress Type B card, in a C300 MK3. After recording on Slot A, I meant to initialize the second card in Slot B, but in...
My camera is XF405. To lock exposure I switch to M then select FUNC +/- * which locks the exposure. But when I select * again it should cancel the exposure lock, but it doesn't. It is now permanently set to lock exposure. What is wrong?
I cannot register LUTs in my c500 mkII. The "register" option and everything else on that menu is grayed out. my luts are in the .cube LUT files on the newly formatted SD card.
Hello, had the R5C about 3 weeks now. I just finished shooting a music promotional video for a local business. Went really well. Had someone use my XF605 for the wide shot and I was handheld with my R5C rig. Shot both cameras xfavc 10 bit with Canon ...
Hi there,I have a Canon XF100 camera, it no longer reads my memory cards, 64 GB UDMA 7 made by Delkin Devices.Is this likely to be a problem with the memory cards or with the camera?Many thanks for any info on this.
Hi there. I’m sorry for the basic question but I’m having a hard time understanding & Google searches haven’t helped. I’m trying to shoot a dancer in my home freezing her motion. Is it possible to use the Godox AD1200 at higher speeds upwards of 1/16...
Would it be possible to use the AT function with Visca over IP?
Hey everyone, I know it’s not smart to get it fixed, but I recently got a Canon XL two from a family member and I really wanna get it fixed. Can someone send me along the right path to send it to Canon with fully charged batteries it won’t power on. ...
Hello, I just purchased an EOS R5C. One of the first things I did was update the firmware to the latest 1.0.9.1 or 1.1.0.1 and then proceeded to customize the menu. I kind of followed Josh Sattin's menu walk through, although being familiar with the ...
Recently received my c80, upgraded from c70. When the c70 came out there was a conflict with certain combinations of file formats that would cause final cut pro x to crash as soon as you attempted to preview the file. Now, the bug is back with the c8...
So I noticed that when connected to the SDI port (not the monitor SDI) my cable is very loose and any bump or even shake of the camera the connection is temporarily lost. When I tested the monitor sdi port the connection is very tight and I don’t hav...
