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C100 Firmware Update

i have a c100 and i tring to update the firmware im currently using and when i install my sd card that was formatted already its saying on the canon1.0.3.1 help please just want to update

Resolved! C70 a little soft?

Hi, I'm wondering if C70 owners are seeing the images from the camera a little soft?  Is this a usual thing? I recently got my C70 (a refurb unit) and started using it.  Overall I love it, but when I dropped some C70 footage into a project alongside ...

C70 Sharp +0.jpg C70 Sharp +50.jpg X70 Sharp +0.jpg

C70 Machine Sounds In Audio

Hi im using a c70 and Senheisser mke 600. I used to get crisp clean audio. But after reviewing footage this week, my audio has machine like sounds through it all. I’m running the built in mic in a separate channel too as back up. I imported in premie...

Canon XL1 Lense

Is there anyway one can fit the Canon XL1 Lense to the Canon 90D DSLR camera? I find it sad that canon haven’t created a way to use or fit such a wonderful Lense to a DSLR camera. Does anyone know how to make this possible? 

KJVDP by Apprentice
  • 1 replies

Streaming via CR-N300 PTZ Stops

Have a CR-N300 PTZ camera and use it in a school district. It streams to YouTube great. However, it always stop around the 3 hour and 20 ish minutes mark. Ran packet capture and only thing found was a Reset for the stream. Any Ideas on extending this...

Audio issue with XF300

Hi,I've recently purchased a Canon XF300 and I can't seem to get stereo to record to my flashcard. I believe I have the settings and switches correct. I'm testing using a music player and going line in through the XLR inputs. I can hear the stereo se...

deadboog by Apprentice
  • 2 replies

C300 Mark III purple/white frame glitch

 Hi,C300 Mark III occasionally produces footage containing a frame with a purple / white glitch (see photo of laptop screen below). This glitch occurs consistently in the same place when viewing the files directly from the memory card as well as afte...

bjorneo by Contributor
  • 4 replies

C300 Mk III and saving settings

Hello,Is there a means to save the C300's settings to the SD card?  I have searched the menus, as well as the manual, but have not found any means of accomplishing that task.  It appears that with each firmware update the camera's settings are reset ...

Resolved! C200 .CRM Corrupt file? Anyway to Combine .DAT & .DMV?

Hey there, Was recently shooting Canon Raw Light. Camera died whilst shooting, and the C200 did not combine the raw light data files for the actual video file. All I had on the memory card was a 1) .DAT fle and 2) a .DMV file.  Is there anyway possib...

Screen Shot 2018-05-27 at 12.48.40 PM.png

Help connecting RC-IP100 Remote Camera Controller

I've just installed the new Canon CR-N500 PTZ camera. I've got it powered and connected via NDI where I can see it and have control of the camera via software. So, the camera is working great and looks amazing. The issue is I cannot seem to connect t...

XA55 impossible firmware update

I opened two times a ticket and after a week received no reply whatever, even no automatic email confirmation. It seems the ticket system is bugged because at least the automatic email confirmation should work.So let's try here.There is a new (the on...

Francus by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!