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C70 sensor dust

I purchased a second hand c70 a few months ago and the previous owner sent the unit to Canon to have the sensor cleaned (there was an eyelash behind the IR cut filter) and now I have what appears to be dust on the sensor. I tried cleaning it with sen...

Problem with XF305 colors

I have a product that was working well, but suddenly there was an issue with the white back.A factory reset was done on the camera, but the same problem persists.This is supposed to be white.This is supposed to be white. Thank you all.

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SHATA by Apprentice
  • 691 Views
  • 0 replies
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EOS C400 support for XF-AVC in 6K

This may be a silly ask but is there a reason why the c400 camera does not support 6k XF-AVC format? From what I know the XF-AVC codec is proprietary to Canon so they could easily give this camera the capability. I work primarily with a client who pr...

C70 Noise on Input 1 & 2

Hi there, I've recently acquired a C70 and been having trouble setting up audio. When I connect the mic (Sennheiser G4) via either of the mini-XLR inputs I get a steady static noise.This happens even when nothing is plugged in so I don't think it can...

TeamPort by Apprentice
  • 1047 Views
  • 2 replies
  • 1 likes

CR-N300 Smooth Transition to Auto-Tracking

We are using the Canon CR-N300 with autotracking for our church services. Everything feels very smooth right up until we turn autotracking on, at that point when it finds the face it quickly moves to it. Is there a way to smooth this part? Where it f...

DrHeals by Apprentice
  • 556 Views
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View Canon PTZ tally info over NDI

Is it possible to view the CR-N300 camera tally info over NDI? (For example, when pulling up the NDI feed in NDI Studio Monitor?) I can get the physical tally light on the camera to work (see first pic), but the tally lights in Studio Monitor are not...

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DroneMan by Contributor
  • 672 Views
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Resolved! xa10 video and audio not in sync

I have been using an xa10 to video events for about 3 years.  Recently I have noticed that the audio and video are not in sync.  Whether I use the internal mic or an external mic, hooked to the "mic terminal", the audio and video are not in sync.  An...

EOS C400 Lens length and weight considerations

Greetings,I've always been uncertain about what weight/size lens needs support on Canon Cinema cameras. I know it can vary based on being static on a tripod versus run and gun. Specifically, can I use a Canon RF 24-105mm f/2.8 on my C400 without lens...

albion by Apprentice
  • 1085 Views
  • 2 replies
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C400 LCD Monitor image size and position adjustment?

Greetings,Is there a way to adjust the size and position of the image in the C400 LCD monitor? There's a lot of excess black that it would be nice to fully use. Also, the image is offset to the right rather than centered in the monitor.Thanks, James

albion by Apprentice
  • 612 Views
  • 0 replies
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Canon PTZ CR-N300 3rd Party Controller Issues

Hi,I recently purchased a CR-N300 and I'm trying to pair it with a third party controller via visca IP, but it doesn't seem to be working. The controller is the AVKANS Super PTZ, is able to find the camera and get the IP, but once it tries to connect...

gabes by Apprentice
  • 3782 Views
  • 4 replies
  • 0 likes

Pan directions for CR-N500

Hello,           I'm working with a PTZ (CR-N500) and using visca commands to control it. I seem to remember that panning left (counter clockwise) use to give me pan motor positions in negative, but currently the positions are coming out as positive ...

narendra by Apprentice
  • 679 Views
  • 0 replies
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