cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon Pixma Pro-100 printing incorrect sizes

NYCNoir
Apprentice

Hello,

 

I recently got this printer, and absolutely love it, the print quality is amazing. However, I cannot print the correct image sizes from Print Studio Pro. I have images that are 8x10" and I want to print them on standard 8,5x11" paper so I'll have a border. I select "bordered" and that paper size in the dialogue, but when the prints come out, they're about 7x9", smaller than the actual image. When I try to print a 6x8" image, it also comes out about 7x9".

 

There's no way to adjust image size that I can see, only paper size. I can scale the image to make it larger, but since there's no ruler, I can't scale them to the exact size I want (8x10"). I can print the correct sizes directly from Photoshop, but the quality is so much better with Print Studio Pro.

 

What am I doing wrong? How do I fix this?

23 REPLIES 23

Welcome Stephanie.

 

Lets start with some basic information:

 

1. what computer operating system

2. what software are you printing from

3. can you supply a screenshot of the printing dialog from your software

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

John

How do I know which print driver I have loaded (USB or Air)? I'm using a USB connection for my PRO-100 and Mac (Big Sur).

It should say Canon IJ Series. AirPrint will generally say AirPrint or Bonjour.

 

Both my macOS computers are connected by WiFi. I don't know if AirPrint will even show up with a USB connection.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thank you John

Announcements