02-04-2017 05:00 PM
Hello,
I recently got this printer, and absolutely love it, the print quality is amazing. However, I cannot print the correct image sizes from Print Studio Pro. I have images that are 8x10" and I want to print them on standard 8,5x11" paper so I'll have a border. I select "bordered" and that paper size in the dialogue, but when the prints come out, they're about 7x9", smaller than the actual image. When I try to print a 6x8" image, it also comes out about 7x9".
There's no way to adjust image size that I can see, only paper size. I can scale the image to make it larger, but since there's no ruler, I can't scale them to the exact size I want (8x10"). I can print the correct sizes directly from Photoshop, but the quality is so much better with Print Studio Pro.
What am I doing wrong? How do I fix this?
Solved! Go to Solution.
10-06-2019 09:53 AM
Welcome Stephanie.
Lets start with some basic information:
1. what computer operating system
2. what software are you printing from
3. can you supply a screenshot of the printing dialog from your software
10-16-2021 02:25 PM
John
How do I know which print driver I have loaded (USB or Air)? I'm using a USB connection for my PRO-100 and Mac (Big Sur).
10-16-2021 03:17 PM
It should say Canon IJ Series. AirPrint will generally say AirPrint or Bonjour.
Both my macOS computers are connected by WiFi. I don't know if AirPrint will even show up with a USB connection.
10-16-2021 06:54 PM
Thank you John
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