Canon Pixma Pro-100 printing incorrect sizes

[NYCNoir]

Hello,

I recently got this printer, and absolutely love it, the print quality is amazing. However, I cannot print the correct image sizes from Print Studio Pro. I have images that are 8x10" and I want to print them on standard 8,5x11" paper so I'll have a border. I select "bordered" and that paper size in the dialogue, but when the prints come out, they're about 7x9", smaller than the actual image. When I try to print a 6x8" image, it also comes out about 7x9".

There's no way to adjust image size that I can see, only paper size. I can scale the image to make it larger, but since there's no ruler, I can't scale them to the exact size I want (8x10"). I can print the correct sizes directly from Photoshop, but the quality is so much better with Print Studio Pro.

What am I doing wrong? How do I fix this?

[jrhoffman75 · Accepted solution]

You can do it in the Layout dropdown menu.

[NYCNoir]

I didn't notice there was a dropdown menu! Thank you so much!

[backdoorarts]

Thanks for this. I was going out of my mind. I'm so used to Lightroom and Photoshop using the down arrow to indicate that something is expanded that I never once thought to click on the down arrow to expand the option set and I could find nothing about that in the online documentation. Spent a day going out of my mind.

[Chihara]

AM I being dense or do I have to choose print size by setting up the four margins, no direct way to just say "center 5X6" ?

[joanneg]

You should be able to choose the print size or custom size. Not working?

[joanneg]

I have the same problem but printing from Mac "photo" library.  Initially had no issues and suddenly every size I choose is  about a 2" x 3".   I reset the printer and I tried using the software that comes with the printer.  The printer software doesn't allow me to choose my photos from my library.  Now, unable to print at all.

Please help.

[Patrick]

Hi joanneg,

Are you still experiencing difficulties with print size?  If so, please contact our support group using the following link:

http://Canon.us/ContactLI

[joanneg]

Yes. I'm all good now. thank you

[Colin2]

Hi

i too am having the same problem - but at the moment can still print  - every time I try to print a photo it only prints the full image on a quarter of the page size - canon hasn’t been able to solve the problem so far 

please could help me - much appreciated - thank you