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Posts: 2
Registered: ‎02-04-2017
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Canon Pixma Pro-100 printing incorrect sizes

Hello,

 

I recently got this printer, and absolutely love it, the print quality is amazing. However, I cannot print the correct image sizes from Print Studio Pro. I have images that are 8x10" and I want to print them on standard 8,5x11" paper so I'll have a border. I select "bordered" and that paper size in the dialogue, but when the prints come out, they're about 7x9", smaller than the actual image. When I try to print a 6x8" image, it also comes out about 7x9".

 

There's no way to adjust image size that I can see, only paper size. I can scale the image to make it larger, but since there's no ruler, I can't scale them to the exact size I want (8x10"). I can print the correct sizes directly from Photoshop, but the quality is so much better with Print Studio Pro.

 

What am I doing wrong? How do I fix this?

Esteemed Contributor
Posts: 4,915
Registered: ‎11-13-2012

Re: Canon Pixma Pro-100 printing incorrect sizes

You can do it in the Layout dropdown menu.

 

Capture.JPG

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC
New Contributor
Posts: 2
Registered: ‎02-04-2017

Re: Canon Pixma Pro-100 printing incorrect sizes

I didn't notice there was a dropdown menu! Thank you so much!

New Contributor
Posts: 1
Registered: ‎03-10-2017

Re: Canon Pixma Pro-100 printing incorrect sizes

Thanks for this. I was going out of my mind. I'm so used to Lightroom and Photoshop using the down arrow to indicate that something is expanded that I never once thought to click on the down arrow to expand the option set and I could find nothing about that in the online documentation. Spent a day going out of my mind.

New Contributor
Posts: 1
Registered: ‎01-04-2018

Re: Canon Pixma Pro-100 printing incorrect sizes

I have the same problem but printing from Mac "photo" library.  Initially had no issues and suddenly every size I choose is  about a 2" x 3".   I reset the printer and I tried using the software that comes with the printer.  The printer software doesn't allow me to choose my photos from my library.  Now, unable to print at all.

Please help.

 

Product Expert
Posts: 1,790
Registered: ‎07-28-2014

Re: Canon Pixma Pro-100 printing incorrect sizes

Hi joanneg,

 

Are you still experiencing difficulties with print size?  If so, please contact our support group using the following link:

http://Canon.us/ContactLI

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