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imageRUNNER ADVANCE C5535i Cannot print Blue Text

We have a Canon ImageRUNNER Advance C5535i network laser printer and, due to NO apparent changes or updates we are aware of, will not print blue text or colors that have blue as a component.  For example, a document with blue text comes out Pink and ...

IR-ADV 527 can't fax out: Error 19496458844

Hello,One of our IR-ADV 527 printers can't send outgoing fax.The TX Report is showing Error 19496458844 when they try to fax out.We power cycled the printer for 30 secondsOn the printer's web server the Fax status is greenThe print function is workin...

Najeea by Apprentice
  • 795 Views
  • 1 replies
  • 0 likes

imagePROGRAF TM-240 thinks paper is too short

Hi.I noticed a problem while printing form AutoCAD. When printing with setting " No space at Top or Bottom" the printer refuses to print because it thinks paper is too short. Even if drawing is 500 mm long but paper setting is 1000 mm. Is there any s...

kszyho by Apprentice
  • 592 Views
  • 0 replies
  • 0 likes

imageRUNNER ADVANCE C3530i "Insert Drum 4" error message

Hey, guysI ask for your support, I have a multifunctional printer model ImageRunner Advanced C3530, it is giving this Insert drum unit error.I have already installed the new drum and updated the firmware but the printer still has the same problem. se...

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Jaime2 by Apprentice
  • 1237 Views
  • 1 replies
  • 0 likes

imagePROGRAF PRO-4100S Error 2030

Error 2030 - Replace **bleep** ArmI had a jam and once I cleared that this error code came up. I don't see any paper sticking out anywhere that needs to be cleared and nothing seems visually out of place. How do I clear this code or fix this?

steve-w by Apprentice
  • 514 Views
  • 0 replies
  • 0 likes

imageRUNNER ADVANCE 8595 Printing from Chromebook

When we print something from chromebook using secure print queue, print job shows up as chronos in uniflow server.  We can't see the Document name or owner name in the secure print queue. In google admin CUPS Print job information is set as "include ...

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aahmed by Apprentice
  • 3140 Views
  • 6 replies
  • 0 likes

1630 Colorado screen is black

We have a 1630 Colorado . The screen on the machine is black . I rebooted it . I can see the loading bar on the screen but then it goes black again . Any advise how to correct ? 

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