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imagePROGRAF TA-20 Borderless Printing

Hi all, I have a TA-20 that I purchased a few months back. I'm new to wide format printing, but, so far, I'm enjoying the printer and it's doing exactly what I need it to do. The only problem I have is that it doesn't print all the way to the edge of...

PXL_20221227_033425293.jpg

imagePRESS Lite C265 won't print legal-sized booklets

I was told by our support dealer that our Canon imagePRESS C265 cannot print Legal sized booklets from a Mac. I was able to do it from a PC by using the application vs printer options under the Booklet settings, but that button was greyed out on the ...

Cattista by Apprentice
  • 799 Views
  • 2 replies
  • 0 likes

Canon iR-ADV 615 III and Azure Universal Printer

Hello team!I need help because I can't find an answer to my question in the documentation.Organization has Canon iR-ADV 615 III and Canon iR-ADV 4545iWe want to connect them to Azure using Universal Printer.However, I don't see if these devices are c...

Canon iR-ADV C5860 - Network issue for certain users

Hey everyone,Recently two users described being suddenly unable to print to the MFP. When they submit a job it will hang for a few minutes before returning a print error. Attempting to access the MFP console via IP through on the user machines result...

mctsmatt by Apprentice
  • 707 Views
  • 1 replies
  • 0 likes

Wasted paper between pages - TM-305

I have a imagePROGRAF TM-305 used in a production environment printing on a 36" roll.  The 3-page PDF we print is the same size every time.  Page 1 is 12"W, page 2 is 24"W and page 3 is 12"W. When the PDF starts printing 4" of paper is cut off, anoth...

imageRunner Advance DX C5850i - Light Black ink

Hello, we are using a Canon imageRunner Advance DX C5850i. Recently all the black ink has been coming out very light and affecting all our prints. The ink level is at 60% and I wanted to know if anyone else has seen this before. Thank you!

TacNerd by Apprentice
  • 725 Views
  • 1 replies
  • 0 likes

Resolved! ICC profiles for epson papers on Canon Pro-4100

Hello,I need to print on epson papers using my new Canon Pro-4100 printer. I am having trouble finding and downloading icc profiles for this printer. I am using an older mac (OS 10.11). Can you please assist with color management with this printer/pa...

mtibbs by Apprentice
  • 2133 Views
  • 4 replies
  • 0 likes

imagePRESS V700 How to configure scan to email

Hello All,Would anyone know how to configure scan to email? I enabled SMTP, input the username and password, port number 587, and checked SMTP connection. The results were fine and it said it connected. When the end user attempted to scan to email, i...

oj54 by Apprentice
  • 680 Views
  • 1 replies
  • 0 likes
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