05-18-2024 04:55 PM
Hi everyone,
I just got the new 2600 and I am having issues with color prints. Every print has a faint black bar that goes accross the entire print. This bar is created at the end of the print when the printer is finishing up. Its almost like its doing a cleaning job on the print itself. Attached are a couple of examples. Its been a huge waste of time and supplies. Really upset with Canon at the moment
04-08-2025 05:13 PM
Hi LelandJLK,
IFor assistance with your imagePROGRAF PRO-2600, please contact technical support via phone for further assistance. Please dial 1-800-423-2366, Monday-Friday 9:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative will assist you with troubleshooting the issue you are experiencing with your printer.
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