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Pro-2600 color prints have a faint black horizontal bar

LelandJLK
Apprentice

Hi everyone,

I just got the new 2600 and I am having issues with color prints.  Every print has a faint black bar that goes accross the entire print.  This bar is created at the end of the print when the printer is finishing up.  Its almost like its doing a cleaning job on the print itself.  Attached are a couple of examples.  Its been a huge waste of time and supplies.  Really upset with Canon at the momentdillon_lake_blackbar.jpgflower_scan_blackbar.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi LelandJLK,

IFor assistance with your imagePROGRAF PRO-2600, please contact technical support via phone for further assistance. Please dial 1-800-423-2366, Monday-Friday 9:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative will assist you with troubleshooting the issue you are experiencing with your printer.

 

 

 

 

 

 

 

 

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