Printer Software & Networking
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PIXMA MG3022 How to Turn Off Wi-Fi

Hi There.I have a MG3022 printer, and I made the mistake of using the WiFi option.  Now I'm getting everyone elses printing jobs at work.  So I set up the USB instead, and followed the directions to disable the WiFi, but it will not work.  Can anybod...

pixma mx492

My printer was working fine for many years while I had slow Verizon internet, but a few months ago we upgraded to Xfinity high speed and now the printer does not work.  We have gone through the whole set up process but still no luck.  ANy suggestions...

kbaird by Apprentice
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MG5520 printer offline

Can't get printer online.  Have tried everything possible.  A method that worked with my Epson printer was to input the IP address into a "new Port".  How do I find the IP address for the MG5520 printer.  It is recognizing the access point.  Thanks.

rra_78 by Contributor
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Pro-1000 network traffic

Hi, hello from Scotland. I've just noticed in my router's Traffic Analyzer that my Pro-1000 seemed to be downloading 100s of MB from Google without asking. This has been going on for at least a month but maybe forever. All these MB don't seem to be g...

arth by Apprentice
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  • 2 replies
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Resolved! Canon MF210 Scanner software

I have a Canon MF210 laser printer, scanner, fax.  I purchased in 2016.  Still working great, since I upgraded to Windows 10 a few months back from 8.1, I cannot find any reference to this printer on the Canon support site, nor any software.  I need ...

ajn1963 by Apprentice
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  • 2 replies
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installing printer failing

I had used my PIXMA MG5220 printer with my Dell laptop with Windows 10 before, but for some reason it no longer worked. If I tried to print, the document would show in the print queue (on my laptop) with status “Printing” for a minute before changing...

AlphaBit by Apprentice
  • 1288 Views
  • 1 replies
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Is TR4500 compatible with Apple BigSur to scan?

I upgraded my operating system to BigSur and can now only print from my Macbook Pro to TR4500. When I try to scan I get an error saying- failed to open a connection - 21345.  I have reinstalled the latest TR4500 software. I can still scan from anothe...

SEAV by Apprentice
  • 1149 Views
  • 1 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II