Printer Software & Networking
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Is TR4500 compatible with Apple BigSur to scan?

I upgraded my operating system to BigSur and can now only print from my Macbook Pro to TR4500. When I try to scan I get an error saying- failed to open a connection - 21345.  I have reinstalled the latest TR4500 software. I can still scan from anothe...

SEAV by Apprentice
  • 1150 Views
  • 1 replies
  • 0 likes

OMG....can someone please help me with this!

I am sure it's way simpler than all get out but trying to connect my ts6420 to, at least, my work MacBook using my hotspot. Where I live my best choice was just using my phone with 2 numbers...one dedicated for the hotpot so I never have to worry. Fr...

Whinneas by Apprentice
  • 1434 Views
  • 3 replies
  • 0 likes

Wireless Setup Pixma IX6820 not working

I just switched to a brand new Canon Pixma IX6820.  The Wireless setup has not worked despite trying 3 different methods: hold the cancel button until Power blinks once; hold the cancel button until the power blinks twice; hold the power button down ...

cframe by Apprentice
  • 1032 Views
  • 0 replies
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Network printing MX 310

Hi Canon forum. I have a Canon MX 310 printer attached to a Apple IMac with the latest MAC OS 11.5.1 (Big Sur). I see where I cannot use Apple Air Print feature with this MX 310. My question is is there any other way to make the MX 310 available for ...

Resolved! Print found on network but not scanner - help?

TS9100 printer/cannerPrinting and scanning fine until today.No changes to home network. I run wired network through several switches. All other devices fine on network/switches.Run Norton 360 also (if that matters). Printed a document today via home ...

desmo907 by Apprentice
  • 1399 Views
  • 1 replies
  • 0 likes

MX922 won't print via Deco X20

Folks,Recently got a TP Link Deco X20 mesh network. All of my devices joined without an issue with the exception of this printer. I tried connecting via WPS and the standard method. It says it's connected but it won't print from any of my devices. I ...

jar208 by Apprentice
  • 3299 Views
  • 4 replies
  • 0 likes

Pixma MX490 and Chromebook

My son cant print from his chromebook and needs to be able to for school. I have tried everything. Is it not supported?? What do I do? My mom was able to print from it when she had it. 

tika666 by Apprentice
  • 3395 Views
  • 1 replies
  • 0 likes

MG6821 stopped recognizing my computers

Out of the blue my desktop, laptop, and iPad no longer connect with my MG6821 printer. Error message 300. I checked all the connections and there good. I tried resting the printer and followed the instructions to reconnect my computer to the printer ...

ckeohane by Contributor
  • 2397 Views
  • 4 replies
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MF628CW wired PC can't find anmymore

Old hold out, still running Win 7 ultimate and hate to change. Our Cannon MF628CW has been wired to our modem since we brought it home and recently we can't print to it. Everything is hard wired to the moden or hub and we used to be able to print off...

lemonyx by Apprentice
  • 1368 Views
  • 2 replies
  • 1 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II