Printer Software & Networking
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Canon printer automatic updates

I've owned an LP622C for probably 18 months now. Maybe I'm missing something here, but the printer drivers are CONSTANTLY out of date and NEVER automatically update. Its incredibly frustrating to have to reinstall a printer driver each and every time...

D570 Constantly dropping wireless connection

I've been trying to solve this problem...wow Canon, seems like a tremendously common issue! I'm using a mac & the printer is connected to my WiFi...I set it up and the 1st time it prints fine. Then...the printer becomes unavalble shortly thereafter. ...

skbvib by Apprentice
  • 3621 Views
  • 2 replies
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Connecting MG2922 to iPhone

I installed Canon print so I could print from my iPhone from the Apple App 2 years ago. I never got it to work. I can’t remember if I registered. When I open Canon Print app it searches for printer but can’t find one. I’ve checked my Settings and Can...

admin login issue after updating the firmware

Hi,  I updated the firmware on the printer and now I can't login to it from the websiteit doesn't recognize the username and passwordI've tried admin / canon / the serial number /leaving it blank...etc...   have you encountered this issue before?  ho...

NYC74 by Apprentice
  • 3382 Views
  • 4 replies
  • 0 likes

G7020 Scanning Win Server 2019

We just purchased this printer for a small office in our environment after confirming through canon that there are drivers for Windows Server 2019.Printing works fine across the network, but we are unable to scan, and there is no IJ Scan utility inst...

aejeffor by Apprentice
  • 1421 Views
  • 0 replies
  • 0 likes

PIXMA G7020 Can't print from my iPhone

For my PIXMA G7020, when I try and print remotely from my iPhone, the printer tries to use the rear paper tray and gives an "out of paper" message. No trouble printing from PC's on the network, which print from the main tray. What to do? Thanks.

kishkes by Apprentice
  • 1920 Views
  • 2 replies
  • 1 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II