Canon Community

scan issue with monterey 12.3 & mx925

I have a mac running  monterey 12.3.1 and a MX925 printer scanner.I can print but not scan is there a new driver to download or is it another issue - TIA 

Start up WIFI problem with my PIXMA TS3522

I am not able to connect my new printer to my WIFI system and laptop.Following the instructions I get stymied when I am looking for the ICON which looks like a DISK with a down arrow going thru it. My dashboard has nothing like that.I am using WINDOW...

IJ option not available for Canon PRO-1000 on M1 Max Monterey Powerbook

IJ option not available for Canon PRO-1000 on M1 Max Monterey PowerbookNOTE: I have installed the latest print drivers from the canon website, deleted my printer from the "Printers and scanners" in the System Preferences.When adding my Canon PRO-1000...

Can't install Disk for my Imageclass232W printer. Can you help?

imageCLASS LBP622Cdw Unable to add printer after reinstallation

Because my printer works sporadically, I often uninstall and reinstall the printer.  When I tried to do that this time, there is no printer listed to add.  I then look it up by IP address and nothing happens.  

PIXMA MG5220 RUN DLL error on bootup

Get following on bootup: There was a problem starting C:\Users\Rocky\cnmss. The specified module could not be found.   I am using a Canon MG5500/5220. Am very frustrated with this issue as I have tried numerous recommended fixes from online resources...

New Modem has made it impossible to connect to printer - no option to enter a new Wifi Password HELP

We just got a new modem and after that we learned our printers were unable to connect to the network. We bought a new one thinking that would solve it but it didn't. In settings when we select the modem it bypasses the password entry screen and tells...

Scan Utility on Windows 11

I have a Canon PIXMA G7020, it works fine from my W10 Laptop. But on my W11 laptop I have a problem. When install the Canon Software I get a message "An error occurred while files were being copied"  When I click on the IJ Scanner Utility I get an er...

MG3520 will not airprint or print without USB cable

Hello, I've had issues printing from my computer and my phone. I tried to delete the printer and add it back now the system is saying the app is out of date and I need to ask the developer to update the app. I see the printer in my settings but it al...

LBP6230dw Wireless Network Problems

When I first got this printer I did the easy setup by simply pressing and holding the wireless button on the printer to get it into WPS mode and pressing the WPS button on my Netgear AP to get it to connect. From there I had it up and running fine on...

Canon Office Printer Utility - manual download?

Does anyone know if the Canon Office Printer Utility can be downloaded manually to a Windows 10/11 PC? It's available from the Microsoft Store, but my company blocks access to the MS Store. I can't print to my Imageclass LBP622CDW (usb) without this ...

Pixma G5020 Wireless connect issue (using a Mac)

Hello, I have a MacBook, running macOS Mohave.  Originally I did have the printer connected wirelessly but recently my roommate took it upon himself to move and change the router.  I can connect everything else to the internet except the printer now....

PIXMA MX330 printer

I received a PIXMA MX330 printer as a gift from my pastor. It is used, but he said it still worked, but he was unable to find the disc that it came with. Is there a way to get a replacement disc so I can connect it to my computer? I have tried downlo...

Unable to install driver for LBP6230DW on Mac OS 12.3.1

Just bought a new ImageCLASS printer (LBP6230DW) and have spent hours trying to get drivers for my OS. The Canon download page doesn't recognize my OS, the configuration app on the CD says the driver can't be installed on my OS. Twenty years ago I wo...