01-30-2020 07:36 PM
I have not had this TS9120, but since the day I got it, I have nothing but trouble printing wirelessly to it. I have spent 8 hours today trying ever troubleshooting technique I can find on this forum. Restarting (Router, laptop, printer), resetting to default, reconnecting, running troubleshooters, turning off firewalls, setting static IP address, etc, etc, etc. I finally was able to print a few pages from my laptop, but the connection died halfway through the print job.
Looking for new ideas?
01-31-2020 08:55 AM - edited 01-31-2020 09:01 AM
If you are not able to print reliably from a networked computer or App on a smart phone, their something its wrong with the printers connection to the network or a physical problem exists with the printer itself.
Please answer the following questions:
What OS are you using the printer with?
What is the brand and model of your router?
What IP address has it given the printer?
What IP address does the computer have?
Can you ping the printer from the computer?
Does restarting the printer affect your ability to print (example) you can print after restarting, but then not again?
When iinstalltion completes, the software allows you to print a tets page, does this work?
Does the printer display any error messages?
Bay Area - CA
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01-31-2020 07:06 PM
02-07-2020 10:52 AM
Humm...? Guess there is no help here.
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