Printer Software & Networking
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PIXMA TR4720 WIFI Issue

I just purchased the PIXMA TR4720 and cannot get it to connect to my WIFI router. I have downloaded the CANON Wi-Fi Connection Assistant. I tried calling CANON Tech Support and that sucked! It kept asking for my product info and when I would give it ...

dsmith43 by Apprentice
  • 3712 Views
  • 5 replies
  • 2 likes

Laptop says printer is offline

I have a Surface Book with Windows 11 trying to print to a Canon MG3620, and I get a notice that the printer is offline, even though I just printed out a document. In the past I would have to do a Restart of my laptop and that would solve the problem...

cj5 by Apprentice
  • 1785 Views
  • 1 replies
  • 0 likes

Stockphotos actually too dark?

I play with the levels in photoshop and set it a tad too bright. So the printed result tooks more like what I see in on screen before I set the levels a bit too bright. Many suggest this is because monitors are set too bright. But this confuses me. D...

Resolved! Print Studio Pro will not not install

I am running the latest versions of Lightroom Classic (ver 11.3.1) and PhotoShop (ver. 23.3.1).  I am running the latest version of Wiondows 10 64 bit.  Print Studio Pro no longer appears as a plug-in in either program.  I downloaded the latest versi...

dclark_0-1652124167899.png
dclark by Contributor
  • 2781 Views
  • 3 replies
  • 0 likes

PIXMA Wi-Fi - No Wi-Fi Mesh (roaming) support

My Wi-Fi is a "Fritz" mesh with numerous access points spread throughout my quite large house. I bought a PIXMA TS-6350 and tried to connect it to my Wi-Fi yesterday. I had to go through the setup wizard about 10 times before the Wi-Fi setup was fina...

gandolf by Apprentice
  • 6772 Views
  • 5 replies
  • 0 likes

Resolved! Print studio pro - remove media type

Since the amount of media types my Pro-1000 can store in its internal memory is limited to 35, and I'm currently trying out a lot of different papers to find my preference, I would like to delete unused media types to free up space. Doing this from t...

TomVdP by Apprentice
  • 1697 Views
  • 3 replies
  • 0 likes

Canon TS9100 Networking Issues

Evening,I currently have a few questions over a printer I bought over a year ago. I've just made the upgrade into a wired network instead of my old wireless one, not only that but I've built my first computer. Now the computer I used to have this pri...

Anonymous by Not applicable
  • 1059 Views
  • 1 replies
  • 0 likes

Update error for iPi110

Following the instructions to update the firmware, when I double click the .exe update file, it tells me it can't run on my computer. USB is connected but the printer boot loops so it won't stay on, so the file won't open. See attached

ip110.jpg
niko87 by Apprentice
  • 601 Views
  • 1 replies
  • 0 likes

Can't connect MG3122 to new Windows 11 PC

So I upgraded my nvme boot drive in my gaming pc and I took the opportunity to do a clean install of Windows 11 as an upgrade from Windows 10.  I am trying to use my MG3122 with the pc but I can't get it to connect.  The printer is connected to the w...

Vahelius by Apprentice
  • 1458 Views
  • 0 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II