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TR4720 won't connect to wireless

KatyB
Apprentice

Purchased TR4720 in July 2022 and installed just fine. Had to change ink cartridge last week and now cannot connect wireless to laptop. Went through every suggested fix and even uninstalled and reinstalled - got a message back that the connection was made but when I tried the test page got the same error message 1651 - unable to communicate with server, etc. HELP - I'm at the end of my rope

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi KatyB,

Because there are a few causes of the 1651 error, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

They can assist you with clearing the 1651 error so that you will be able to print with your PIXMA TR4720.

 

 

 

 

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