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Photo Rag Paper Choice in My Image Garden

ricardo474
Contributor

When using Image Garden for printing on my Pro 9500 Mark ll I do not have choices for photo Rag and other pro quality papers that I bought from Canon. I have what I believe is the latest version of Image Garde and using iMac. What do I need to do to enable choices for printing. Thank you. Dec 2 2022 11:30AM EDST

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

The last driver that would have the media types loaded was for MacOS 10.12. If you a using a newer version of the MacOS the printer is not compatible and would not have the drivers needed. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The last driver that would have the media types loaded was for MacOS 10.12. If you a using a newer version of the MacOS the printer is not compatible and would not have the drivers needed. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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