PIXMA TS9520 Won't Connect Wirelessly with HP W11

[ladyhawk21]

i purchased a new HP laptop 3 months ago

i have worked with CS at Canon and no one can get this print to connect

anyone have suggestions? tired of dragging out the old slow laptop every time i need to print something

[Danny]

Hi, ladyhawk21!

So that the Community can help you better, we need to know how you want your printer and your computer to communicate with each other (i.e. via Wi-Fi or via USB) and any error messages you might be getting. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[ladyhawk21]

why would i want anything other than WIFI  - laptop is in the living room and printer in the office 

error is it will not connect -