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SCANNING TO PDF PROBLEM IN MF628Cw

Hello, I have a MF628Cw Canon Printer. The problem is when I scan documents from this printer to my PC, it saves all the documents in JPEG format. Kindly let me know a solution to save documents in PDF format to my PC. Since I use it for office purpo...

Devika by Apprentice
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  • 2 replies
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Maxify MB2720 Not printing entire document

I have had this printer for about a month and until now it has worked perfectly.  In the past I have printed both documents and photos without error. This evening I am trying to print a three words on plain paper.  I have tried using both Word 10 and...

Can print, can not scan

I am using WIndows 10 and trying to scan from mf6160dw. I have installed the software, but when I try to scan it says connect to computer. I am trying to wirelessly scan from printer to computer. Please help. 

Printer looking in legal tray for letter paper

I have a Canon 6255. Intermittently, regular letter-sized print jobs sent to the printer attempt to pull the correct size paper from the legal tray. Not finding any letter paper in the legal tray, it gives an error message. I then have to manually re...

kevinm1 by Apprentice
  • 2177 Views
  • 0 replies
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IR1750iF TX Error

We just got a brand new printer/copier (the IR1750iF). We are having issues with sending out faxes/scanning to email/scanning to a USB. We are able to receive faxes, but we can not figure out why we can not send. We have followed the instructions in ...

Use a custom port with scan to email on the mf9220cdn

Hi, my client has the MF9220cdn and is unable to setup a custom port with it. Since there is a block on 25 they have to use 26. Does anyone know where to enter it in the configuration and if it can be done through the webinterface or it has to be don...

bramqu by Apprentice
  • 3147 Views
  • 0 replies
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ImageClass 4890dw - Reset / Forgot Manager Pin

No one in my office knows the manager pin.  I have googled the hell out of this printer and found nothing on how to reset the password and or the printer.  At this point, I am locked out.  Can't setup wireless or wired. Please help! 

Configure iR-ADV C5235/5240 UFR to send email

Hello,We have a Canon iR-ADV C5235/5240 UFR II and we have changed our email server. Now we use the Office 365 Exchange server.With the old configuration all images arrive in our junk folder (Outlook client), how can I configure the printer with new ...

fcavalli by Apprentice
  • 3332 Views
  • 1 replies
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Disabling Two Way Communication on a shared printer?

We have a Canon iR-ADV C5540 with Fiery controller, shared from a Win 2012R2 print server.  The printer is deployed by Group Policy.  Our network users are experiencing substantial delays changing their print properties when they use this printer. It...

LittleIT by Apprentice
  • 3058 Views
  • 1 replies
  • 0 likes

iR ADV-C250/C350

Since upgrading to Windows 10 Enterprise, all users printing to this device are unable to print single-sided.  All jobs tested from MS Excel, PowerPoint, PDFs printed duplex when single sided was selected.  Please advise how this issue can be resolve...

cvnuk by Apprentice
  • 3347 Views
  • 2 replies
  • 0 likes

can't enter to Network setting

Hello I've new Canon MF628Cw PrinterI need to connect it to wirless network, but the network setting is not accessible. Please how can I solve this problem? 

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Muhammad by Apprentice
  • 25310 Views
  • 1 replies
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MP Tray priority i-SENSYS MF729Cx

Hi all , i installed the printer in the title on two computers but when one try to print and insert a paper in the MP Tray , the printer ignore the MP tray and pick the sheet from the bottom tray , i searched in the printer options and didn't found a...

Poor printing on header

Hey.  I have a mf8380cdw, and it has not been printing the full header lately.  The top part of the header is missing, its like the letters are chopped off at the top.  The full lettering is like 98 % there.  Computer is running windows 7, and MS off...

budman by Apprentice
  • 2605 Views
  • 2 replies
  • 0 likes
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