Office Printers
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Specifying output tray on Generic UFRII driver

I'm starting to think it's not actually possible. Got an iR-ADV 6055 with a staple finisher; using the machine-specific drivers the Finisher properties page gives me the option of specifiying what output tray the print should go to, but using the Gen...

gnassar by Apprentice
  • 0 replies

Canon ImageCLASS MF216n - fax configuration

First off, my apologies if this has already been covered on a previous string, but I did not find it anywhere. I am having trouble configuring things properly to send/receive faxes, when this seems like it should be simple. Canon technical support si...

knsmthsn by Apprentice
  • 0 replies

paper jam notification

Getting a paper jam notification after every print. I follow the steps to clear the error message, but cannot see any jammed paper. For the records, my mf4890dw printer was just plugged in, after being in storage for a year and a half.

Excel print only one page on MF4470 and any other canon

I have installed these printers MF4730 and MF4410. Both are on Windows XP machine with UFRII driver for 32bit and shared. Since couple of days both cant print from other computers. Other computer cant print only from Excel. They can print only one pa...

Resolved! Need Help with Double Sided Printing Issue

We have a D1350 printer.  It is directly connected to one PC and shared with the other PCs on our network.  In the past I have printed double sided with long edge binding with no issues from any of the PCs.  Recently it started ignoring my settings a...

BethMay by Apprentice
  • 3 replies

MF4150 won't print after Win 10 Anniversary Update (ver 1607)

I can't get an MF4150 to print anymore after updating to Win 10 Anniversary Update (ver 1607). No error message most of the time. Behavior is inconsistent. The user initially tried printing two copies of a document. The first copy printed. The second...

MrJ by Apprentice
  • 0 replies

MB 2300 printer keeps going offline on Mac OS

I have a Canon MB 2300 printer connected wirelessly to my MacBook Pro running OSX El Capitan that keeps going offline. Having to reinstall the printer everytime this happens is driving me insane. Is there any solution out there for this problem? I ha...

mstadnik by Apprentice
  • 0 replies

MF4770n won't scan with El Capitan

Hello Canonfolks, I'm having a problem with my MF4770n.  The scan function suddenly won't work, either when I try to scan from the MF Toolbox, from the MF Scan Utility, or via the "Scan" button on the device itself. It alwasy resturns "Error code: 21...

lbp6780 printer problem - Does not print excel 2010

Hi, We are having problems with printing from Excel 2010 to this printer (details below). It prints from excel XP no problems.Also it appears to print WORD 2010 documents ok as well. SO just a problem with excel 2010. There are no error messages, get...

Ami by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5