Office Printers
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Canon MF249DW Copy Problems

Our MF249DW has developed a new bug. The copy function results in the middle 3+ inches of the original being printed on the document copy. The left and right 2+inches are blank. All print and scan efforts from two windows 10 computers are functioning...

mrmceacd by Apprentice
  • 1 replies

Cannot print pdf files

I own a Canon 2550 printer and was able to print pdf files with no problem until I purchased a computer with Windows  8.0 on it (since upgraded to 8.1).  Now I cannot print pdf files, but can print WORD and Excel files.  I have communicated with Cano...

different file name

Hi i have a Maxify MB2150, everytime i copy a document it always saves the file with the same file name or number in this case.If i move the PDF file i have just copied to a folder it always comes up with File already exists do i want to replaace, sk...

bear100 by Apprentice
  • 1 replies

Canon imageCLASS MF731Cdw does not turn on.

Good afternoon everyone, I hope you can help me.A few weeks ago I bought the Canon imageCLASS MF731Cdw printer for my office, the first 2 weeks worked very well, I was surprised with the ease that it prints and scans.Yesterday I arrived at the office...

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dAz1337 by Apprentice
  • 2 replies

Canon MF726 Cdw keeps jamming.

A few weeks ago, our business printer started jamming.How it does it is really weird. The paper goes through the rollers, gets to where it sticks out into the tray, and locks up at the bottom of the back of the printer. The paper is basically stretch...

Large Format, iPF785 Scanner Not Scanning Properly

Hello, We seem to be having trouble with our Cannon iPF785 Scanner. So far we've tried restarting the program, along with the PC and also changing the fomat in which the files are saved.It prints just fine, but it will not scan 24"x36" pages.  Once t...

Image Class MF838Dcdw Horizonal Band

Hello There, I have a Image Class MF838Dcdw printer and after being idle it will print about 1/2 inch horizontal black band on the paper.  It does't matter if the paper is coming from the tray, paper feeder, or the bed.  If the machine is idle and th...

HearHear by Apprentice
  • 1 replies

Image Class D1520

Just bought this printer and hooked it and downloaded the drivers etc.  Tried to print and get the error message no paper in tray.  The tray is full of paper.  Do I need to box it up and ship it back?

Goose97r by Apprentice
  • 1 replies

Canon iR-ADV C5500i Fiery Feature Issues with OSX Mojave

Hey all, I am here looking to see if you guys know of any workaround or fixes to this issue. The issue involves not being able to print single-sided and Fiery features not being displayed when printing from any of the native OSX apps - Keynote, Pages...

MF212w high-pitched squeal

Hello, We've got a Canon MF212w that we've been using the past 18 months or so in our office, and it's recently started giving a high-pitched squeal while running. I've uploaded a video of the noise: We've swapped out tone...

Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.