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Issues with double sided printing options

When a user prints to the offices Canon printer it prints double sided every time. The user is using a MAC OS device and through research and troubleshooting there is no option present to disable double sided printing. Is there any assistance or docu...

JIHarris by Apprentice
  • 710 Views
  • 1 replies
  • 0 likes

imageCLASS MF632Cdw Random Horizontal Lines

Every time I print copy or scan the image is just random horizontal lines. Has anyone ever had this issue. The cartridges still have about 50% life according to the printer. Whenever I try to adjust the printer settings it always fails.  

CCE0CDB2-97C7-409F-8019-9BDD2181DB1F.jpeg
Mike4311 by Apprentice
  • 3488 Views
  • 9 replies
  • 0 likes

i-SENSYS MF4780w Offline

Good day AllI am at work and have a problem with the Canon mf4780w printer all the wires are connected but it tells me its offline?? and as they changed the Router could it be the issue? 

EMILY1 by Apprentice
  • 566 Views
  • 0 replies
  • 0 likes

one touch scanning

my clients are very dumb and lazy.  the will not abide by the "program every single scan into the scan folder paradigm"does anyone know of a way to set up the maxify gx 7071 / ij scan utility so we can:1.  load the automatic document feeder2.  press ...

hmazuji by Apprentice
  • 1043 Views
  • 3 replies
  • 0 likes

mf227dw Canon Printer Feeder

I have the mf227dw printer and have had it for a few years. For some peculiar reason I'm unable to open the top document feeder to access the platen glass when making copies. It appears as if it's jammed slightly. Does it have a release button? I'm p...

rober194 by Apprentice
  • 468 Views
  • 1 replies
  • 0 likes

GX7021 Dimensions?

Anyone here have this model and could confirm it's dimensions? From what I see on the product page it shows (Width 16.2 in) x (Depth 15.8 in) x (Height 12.4 in) and I'm struggling because by the images I see, it looks to me like it's taller than 12.4...

lbp 6200 won't power on

Following a power outage, my lbp 6200 won't power on.  I unplugged and let it sit for an hour, still nothing.  I can't find any sort of reset.  Any thoughts welcome.  Thanks! 

mbrowne by Apprentice
  • 535 Views
  • 1 replies
  • 0 likes

MF644Cdw not discoverable

My printer kept showing an error state when trying to print from two different computers that had previously been printing fine. I could not solve the problem. Uninstalled the printer to try and reload it. Tried to download the driver but now the com...

uoaterri by Apprentice
  • 998 Views
  • 3 replies
  • 0 likes

imageCLASS MF642Cdw macOS 12.4 Printer Driver

My Macbook Air just updated to OS 12.4.  According to Canon's website the driver is only supported through 12.3I have the printer working with a generic driver but have lost functionality and scanning.  Any ideas or I just have to wait for Canon to c...

Print Quality - MF634C

I am having continuous streaking and white splotching problems with my printer.  I have gone through all of the troubleshooting, cleaning and maintenance steps, the cartridges are all at 40% or greater, and everything else is functioning fine. I have...

jrfoucre by Apprentice
  • 567 Views
  • 1 replies
  • 0 likes

MF236n Printer in error state

I have an Image Class MF236n printer connected by usb to my laptop running Windows 11. I have had the printer for several years with no problems. I recently tried to print a document and got a pop up message that says "printer in Error State". No err...

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